Put Your Bilingual Skills to Work with Verizon!
Are you fluent in English and Spanish and passionate about helping people? Do you enjoy building relationships, solving problems, and working in a fast-paced environment? If so, Next Wave has the perfect opportunity for you!
We are currently seeking a motivated Bilingual Customer Assistant (Verizon) to join our growing team. In this role, you'll represent Verizon by providing exceptional customer service, educating customers on innovative wireless products and services, and creating positive experiences that leave a lasting impression.
At Next Wave, we believe that great people create great results. Whether you're beginning your career or looking for your next opportunity, our comprehensive training program, supportive leadership, and clear advancement opportunities will help you succeed.
What You'll Do as a Bilingual Customer Assistant (Verizon):
- Represent Verizon with professionalism, enthusiasm, and integrity.
- Assist English- and Spanish-speaking customers with product and service information.
- Build meaningful relationships by understanding each customer's unique needs.
- Explain Verizon products, wireless plans, devices, and promotions clearly and confidently.
- Deliver exceptional customer service throughout every interaction.
- Answer questions and resolve concerns in a friendly, professional manner.
- Represent Next Wave and Verizon with professionalism at all times.
Qualifications of the Bilingual Customer Assistant (Verizon):
- Fluent in both English and Spanish (required).
- Excellent verbal and interpersonal communication skills.
- Positive attitude and strong customer service mindset.
- Reliable, coachable, and motivated to grow professionally.
- Ability to multitask and work well in a team environment.
- Strong problem-solving and organizational skills.
- Previous customer service, retail, hospitality, or sales experience is a plus, but not required.
If you're ready to combine your bilingual communication skills with a rewarding career opportunity, we'd love to hear from you. Apply today to become our next Bilingual Customer Assistant (Verizon) and take the next step toward a successful future with Next Wave.
Pay: $48,000.00 - $54,000.00 per year
Work Location: In person
