About Us
At Gharieni Group, we design and manufacture world-class spa and wellness equipment used in luxury hotels, resorts, and wellness clinics around the globe. Innovation, design, and quality are in our DNA — and we’re looking for a hands-on, travel-ready Field Service Engineer to join our U.S. team.
Our US operations focus on ensuring reliable performance of our equipment in the field—combining technical support, service coordination, and customer interaction in a fast-paced environment.
About the Role
==This position is not intended for candidates seeking to develop their IT skills or build an IT career.==
This is an entry-level opportunity for someone with a basic technical background who is looking to grow into a service and technical support role.
You’ll be involved in day-to-day service operations, helping customers troubleshoot equipment, and supporting logistics and coordination tasks.
Key Responsibilities
- Provide remote support and guide customers through basic troubleshooting steps
- Assist with coordination of service activities, parts, and shipments
- Track open service cases and ensure timely follow-up
- Communicate with customers, vendors, and internal teams
- Help maintain organized service and inventory records
What We’re Looking For
- Basic knowledge of mechanical or electrical systems
- Strong problem-solving mindset and willingness to learn
- Good communication skills, especially with non-technical users
- Organized and able to manage multiple tasks
- Positive, hands-on attitude
What You’ll Get
- On-the-job technical training
- Growth path toward a Service
- Engineer position Exposure to international products and clients
- Practical experience in a fast-paced environment
Job Type: Full-time
Pay: $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: Hybrid remote in Aventura, FL 33180
