POSITION SUMMARY
Prepares and processes inventory receipts and customer shipments in accordance with company procedures, customer routing guides, and carrier requirements.
KEY JOB RESPONSIBILITIES
-
Request on time routing for multiple customers based on routing guides and individual customer web sites (Vendor Central, Retail Link, MacysNet etc.)
-
Create daily BOL and shipping documents specific to the customers
-
Respond to internal/external customers and carriers regarding carrier or containers delays, missed pickups, or delivery issues
-
Review and Interpret Route Guides for changes to requirements to avoid chargebacks. Includes customer contact for clarification and negotiations of terms. Execute route guide requirements
-
Schedule daily TL and LTL carrier pickups for all outbound shipments
-
Check in drivers at window based on type of delivery or pickup requirements
-
Assign carriers and containers to specific loading door
-
Print and distribute BOLs
-
Monitor and follow-up by hour carriers that are late and update or reschedule appt time
-
Email customer information to designated locations as required
-
Close BOLs to generate invoicing and ASNs
-
Manually enter shipping information and send ASNs for Customers where Totes has not developed EDI capabilities using web based interface (SPS Commerce)
-
Create daily outbound shipping schedule
-
Track shipments for key customers or internal requests
-
Support processing of PODs, Claims, and Chargebacks
-
Handle Export shipping paperwork for international orders
-
Punch and verify containers for inbound receiving
-
Maintain spreadsheet for arrivals and departures of inbound containers
-
Create necessary receiving paperwork prior to arrival of inbound containers
-
Cross train for logistics department proficiency. Cross functional assignments in DC Operations areas for coverage during peak and non-peak seasons
-
Other duties as needed and assigned
POSITION QUALIFICATIONS
Education
-
High school diploma or GED preferred.
Relevant Work Experience
-
Prior warehouse experience a plus.
-
Retail LTL and TL Transportation experience with receiving and shipping
-
Experience with Customer Route Requesting such as Retail Link/Vendor Central/Transplace
-
Ability to multi-task and quickly learn the shipping and receiving processes for multiple customers and vendors
-
Customer service oriented
-
Excellent written and verbal communication skills, organizational and time management skills
-
WMS/experienced. PKMS preferred
-
Microsoft Outlook, Excel and Word proficiency
-
Detail oriented; ability to prioritize and work under pressure
Physical Requirements
-
Lift and carry 35 pounds average lifting is less than 10 pounds
-
Reach above shoulder level and bend down to floor level
-
Sit at workstation for 8 – 10 hours per day.
