Position Summary
Mountain to Sound Outfitters is seeking a detail-oriented Ski & Snowboard Technician to join our service shop team. This role is responsible for providing high-quality tuning, mounting, repair, and maintenance services while ensuring every customer receives knowledgeable, friendly service. The ideal candidate takes pride in precision workmanship, enjoys problem-solving, and is passionate about helping customers get the most out of their time on the mountain.
Responsibilities
- Perform ski and snowboard tunes, including base grinding, edge sharpening, waxing, and base repairs.
- Mount and adjust alpine, touring, and snowboard bindings according to manufacturer specifications.
- Inspect equipment for wear, damage, and safety concerns.
- Assist customers with equipment assessments and recommend appropriate repair or maintenance services.
- Accurately complete work orders and communicate repair timelines with customers.
- Maintain a clean, organized, and safe workshop.
- Properly operate and maintain tuning machines, hand tools, and shop equipment.
- Receive and organize repair inventory and customer equipment.
- Assist with seasonal rental preparation, equipment inspections, and maintenance.
- Help maintain shop inventory of repair supplies and notify management when materials need to be reordered.
- Support the sales floor during busy periods by assisting customers with gear selection and product questions.
- Stay current on industry standards, manufacturer specifications, and best practices for ski and snowboard service.
- Perform other duties as assigned to support the success of the shop and retail team.
Qualifications
- Previous ski and/or snowboard tuning experience preferred; training may be provided for the right candidate.
- Strong attention to detail and commitment to quality workmanship.
- Mechanical aptitude and ability to work with hand and power tools.
- Excellent organizational and time management skills.
- Strong communication and customer service skills.
- Ability to work independently while contributing to a collaborative team environment.
- Able to lift up to 50 pounds and stand for extended periods.
- Flexible availability, including weekends and holidays during the winter season.
Preferred Experience
- Experience mounting and adjusting alpine, touring, and snowboard bindings.
- Familiarity with Wintersteiger or other ski tuning equipment.
- Knowledge of current ski and snowboard equipment and industry standards.
- Experience working in a ski shop, outdoor retailer, or rental department.
What We Offer
- Employee discounts on outdoor gear.
- Hands-on experience with industry-leading equipment and repair tools.
- Opportunities for continued technical training and skill development.
- A collaborative, outdoor-focused team environment.
- Connections in the industry.
- Access to free gear demos.
- The chance to help customers stay safe and enjoy every day on the mountain.
Pay: $23.00 - $28.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
