- Schedule and appropriately document patient schedules in a timely manner.
- Provide effective communication to patients, staff members, other health care professionals, and referral sources.
- Communication Skills.
- Respond to agency and patient needs in a professional and creative manner.
- Demonstrate commitment, professional growth, and competency.
- Promote Agency philosophy and administrative policies to ensure the quality of care.
- Provides appropriate notification of schedule to an employee, client, contract agency, supervisor, and others as appropriate
- Completes documentation (paper or automated system)
- Responsible for monitoring and scheduling all clinician tasks and scheduling appropriately according to frequency and duration
- Responds to emergency calls and arranges schedules accordingly.
- Assigns Agency staff to clients as directed by the licensed professional staff, care plan and service request
- Assures employees receive complete and accurate directions and information about client needs as directed by licensed professional staff, care plans, and service request.
- Assist HR in disseminating the duties, Do's and Don'ts, and other policies to homemaker as mandated.
- Participates in the evaluation and performance review of field staff.
- Participates in determining hiring needs.
- Contact field personnel such as nurses, physical therapists, occupational therapists, and home health aides, homemaker and schedule appropriately skilled persons to staff the case.
- Answer, screen, Log In to report and forward incoming phone calls.
- Provide effective communication to patients, staff members, other health care professionals and Veterans Affairs.
- Respond to agency and patient needs in a professional and creative manner.
- Promote Agency philosophy and administrative policies to ensure quality of care.
Assisting colleagues with other tasks.
- Take and relay messages between patients and homemakers.
- Effectively document patient demographics, pertinent medical history and insurance information in the patient Electronic Medical Record (EMR).
- Upload documents to HSRM (as needed) POC, SN DC Summary, PO, Therapy POC, Homemaker POC, and Homemaker Timesheets.
- Track documents requiring MD Signature on HSRM
- Obtain required documentation from referral sources prior to patient admission
- Contact field personnel such as nurses, physical therapists, occupational therapists and home health aides and schedule appropriately skilled persons to staff the case.
- Responsible for monitoring and scheduling all Skilled and Non-Skilled tasks and scheduling appropriately according to frequency and duration.
- Create Communication for any incidents between patients, homemakers, VA.
- Routinely checks for receipt of referrals on fax machine and voicemail. Accesses ECIN/Allscripts system to manage new referrals from facilities using the ECIN/Allscripts referral system.
- Communicates effectively with field staff when interacting with them concerning matters of scheduling and care coordination
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
