Title: Program Director - SAP Aircraft Overhaul and Component Service Maintenance
Location: Edison, NJ/Remote
Duration: Full Time
Experience required: 10-25 years
JOB DESCRIPTION:
Must Have Technical/Functional Skills
- Deep expertise in SAP S/4HANA with strong functional leadership across MRO/CRO business processes in an A&D Aftermarket environment.
- Proven experience in Maintenance, Repair & Overhaul (MRO) and Component Repair Operations (CRO) with clear understanding of aerospace aftermarket service models.
- Strong knowledge of SAP S/4HANA Plant Maintenance / Enterprise Asset Management, service management, spare parts planning, repair logistics, and maintenance execution.
- Hands-on experience integrating SAP S/4HANA with IBM Maximo, including process harmonization, asset/master data alignment, work order integration, maintenance history synchronization, and interface governance.
- Deep understanding of A&D aftermarket processes, including:
o Depot repair operations
o Serialized component tracking
o Rotables and repairables management
o Warranty and service history visibility
o Spare parts fulfillment and replenishment
- Expertise in designing business processes across:
o Work order management
o Asset lifecycle management
o Maintenance planning and scheduling
o Repair execution and turnaround tracking
o Inventory and spare parts integration
- Strong integration knowledge across:
o SAP S/4HANA PM / MM / SD / EWM
o Maximo asset and maintenance processes
o Middleware / interface orchestration frameworks
- Experience leading large-scale SAP transformation programs involving multiple business units, delivery teams, and external application ecosystems.
- Strong familiarity with regulated A&D operating models, including traceability, compliance, quality controls, and export control considerations.
- Ability to define and drive KPI-based improvements in:
o Turnaround time
o Asset availability
o Maintenance productivity
o Spare parts fill rate
o Backlog reduction
o Inventory optimization
- Strong communication and executive stakeholder management skills with demonstrated ability to engage business, IT, operations, and leadership teams.
Roles & Responsibilities
Strategic Leadership
- Lead the business and functional transformation vision for SAP S/4HANA MRO/CRO cap abilities integrated with Maximo in an A&D Aftermarket setting.
- Define the target operating model for maintenance, repair, component tracking, repair turnaround optimization, and service-part enabled maintenance support.
- Partner with business leadership to improve operational efficiency, asset performance, repair throughput, and aftermarket service delivery.
Solution Design
- Provide end-to-end functional leadership for the design of SAP S/4HANA MRO/CRO processes integrated with Maximo-based maintenance and asset management workflows.
- Define business processes covering:
o Maintenance planning and execution
o Depot and component repair lifecycle
o Serialized asset and component traceability
o Repairable inventory flows
o Work order integration
o Failure / inspection / service history synchronization
- Govern integration design between SAP and Maximo to ensure process consistency, clean ownership, and scalable supportability.
Program Delivery
- Lead large, cross-functional global teams across operations, supply chain, maintenance, IT, and integration workstreams.
- Drive design workshops, fit-gap analysis, solution governance, risk resolution, and milestone adherence.
- Ensure delivery predictability, quality, and business readiness across the transformation lifecycle.
- Establish strong delivery controls, functional quality gates, and business sign-off mechanisms.
Business Engagement
- Act as a trusted advisor to business and technology leadership on aftermarket service transformation, MRO/CRO modernization, and integrated enterprise asset management strategy.
- Facilitate executive design reviews, governance boards, and steering committee discussions.
- Translate business priorities into practical, scalable SAP-Maximo-enabled operating capabilities.
Value Realization
- Define and track transformation outcomes tied to:
o Faster repair turnaround
o Improved asset uptime / availability
o Reduced repair backlog
o Better spare parts support for maintenance operations
o Improved planning and maintenance execution visibility
o Reduced operational inefficiencies and system fragmentation
- Support KPI dashboards and executive reporting for value realization tracking.
Transformation & Innovation
- Drive modernization of legacy maintenance and repair processes into an integrated digital platform a rchitecture.
- Identify opportunities for automation, workflow standardization, intelligent maintenance planning, and data-driven decision support.
- Champion process harmonization across business functions, sites, and repair networks.
Generic Managerial Skills, If any
- Strong executive leadership and enterprise transformation mindset
- Proven ability to lead large multi-disciplinary and geographically distributed teams
- Excellent stakeholder management, facilitation, negotiation, and governance skills
- Strong decision-making and issue-resolution capability in complex delivery environments
- Ability to align business and IT teams under a common transformation vision
- Experience mentoring functional leaders and building high-performing consulting teams
- Commercial awareness, delivery accountability, and strong client-facing maturity
