Job Title: Customer Service Administrator
Job Type: Full Time
Job Hours: In person Monday through Friday 8:00 AM to 4:00 PM (40 hours)
Job Salary: $60,000 - $70,000 depending on experience.
About Excel Security:
Excel is an Integrated Security Company that works to keep commercial and residential buildings throughout Manhattan and surrounding areas safe and secure via modern technology and well-trained personnel.
Job Description:
- Maintain and track workflow of both ongoing projects as well as schedule fulfillment of service contracts
- Follow up with customers on proposed jobs
- Customer service calls and sales
- Maintain spreadsheets and internal processes
- Disseminate contracts
The Ideal Candidate has the following qualifications:
- Strong customer service and phone communication skills
- Excellent organizational and time management skills
- Experience with spreadsheets/CRM and tracking workflows
- Detail oriented, proactive, able to prioritize and follow through
- Preferably security or facilities service experience, or strong admin experience in a multi-site environment
*This is an In-Person position. You will be required to come into the office everyday and work alongside our close-knit team. Please be sure you are comfortable with this.*
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Experience:
- Microsoft Excel: 1 year (Required)
Work Location: In person
