Harders & Bradford Insurance Agency is seeking an experienced Commercial Lines Account Manager to manage and service our growing book of commercial business. In this role, you will be the day-to-day service contact for commercial clients, handling everything from certificates and endorsements to renewals and coverage consultations. This is an opportunity to work with a diverse commercial book and play a key role in the retention and growth of the agency's commercial lines revenue.
Base salary: $55,000–$65,000 based on experience ($26.50–$31.25/hr.), plus bonus opportunities for new policy sales.
Salary Range: $26.50 - $31.25 per hour
Hourly Base Salary + Commission + Bonus Opportunities
Health Insurance
Dental Insurance
Hands on Training
Disability Insurance
Life Insurance
Vision Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Paid Time Off (PTO)
Health Savings Account
- Active Property & Casualty insurance license prior to start date (required)
- Minimum 3 years of commercial lines account management experience in an agency or brokerage environment (preferred)
- Working knowledge of commercial coverages including BOP, General Liability, Commercial Auto, Workers' Compensation, Commercial Property, and Umbrella/Excess (preferred)
- Experience preparing certificates of insurance and managing certificate holder requirements
- Strong written and verbal communication skills, including the ability to explain complex coverage concepts clearly to business owners
- High attention to detail and strong organizational habits; capable of managing multiple accounts and deadlines simultaneously
- Experience with agency management systems (preferred)
- CIC, CISR, or other industry designations a plus
- Manage an assigned book of commercial lines accounts as the primary service contact for day-to-day client needs
- Process policy changes, certificates of insurance, endorsements, audits, and related service requests accurately and efficiently
- Assist clients with the claims reporting process and provide guidance on the coverage and claim implications
- Conduct pre-renewal account reviews to identify coverage gaps, new exposures, and cross-sell opportunities
- Prepare renewal submissions and work with carriers to secure competitive quotes and coverage terms
- Communicate proactively with clients about renewal activity, market conditions, and coverage recommendations
- Maintain complete and accurate client files within the agency management system in accordance with agency documentation standards
- Support producers with new business onboarding and account rounding efforts
- Stay current on commercial lines products across Maryland, Virginia, and DC
Harders & Bradford Insurance Agency is a vibrant, client-centric independent agency. We passionately deliver expert insurance solutions for individuals & businesses across MD, VA, NC, & DC. Our values-driven team excels in service, going the extra mile to protect clients. Join us to thrive in a professional, growth-oriented environment!
