Imperium Healthcare Consulting and Empire Dermatology is growing!
Imperium Healthcare Consulting is seeking a detail-oriented and motivated Medical Billing Specialist to join our team, supporting the billing operations at our new Pittsford office opening in August 2026!
In this role, you will be responsible for ensuring accurate and timely billing, payment posting, and account reconciliation for patient services. This role plays a key part in maintaining the financial integrity of Empire Dermatology by verifying insurance coverage, resolving billing discrepancies, and maintaining precise records while providing exceptional customer service to patients and insurance representatives.
The ideal candidate demonstrates strong attention to detail, exceptional organizational skills, and the ability to manage multiple priorities in a fast-paced healthcare environment with professionalism and accuracy. They should also demonstrate the ability to manage tasks independently while also contributing effectively to a team environment.
This is a full-time, in-person position with standard hours of Monday through Friday, 8:00 AM – 4:30 PM. Enjoy a consistent schedule with no nights, weekends, or holidays.
If you are passionate about making a positive impact on patient experience and enjoy working in a collaborative environment, we’d love to hear from you!
Key Responsibilities:
- Analyze financial and billing information to ensure accuracy and compliance.
- Prepare and issue itemized statements, bills, and invoices for services rendered and items purchased.
- Collect and accurately post payments to patient accounts.
- Support bookkeeping tasks through accurate recording of data, tracking and posting records related to cost of services & goods.
- Verify insurance coverage and eligibility.
- Post insurance payments and adjustments in accordance with sources such as rate books, manuals, or insurance company representatives to determine specific charges or information on rules, regulations, or government tax and tariff information.
- Identify and resolve claim denials and billing discrepancies.
- Communicate with patients and insurance carriers via telephone and mail to obtain or relay account information regarding rates, procedures, routing, and other concerns.
- Provide a high standard of customer service by addressing billing inquiries in a professional, responsive, and courteous manner while remaining attentive to patient needs.
- Handle incoming calls and messages from patients, insurance carriers, and referring physicians in a timely manner.
- Maintain visibility and accessibility to both patients, insurance companies, and team members to ensure smooth workflow.
- Provide support to Billing Manager and Lead Billing Specialist.
- Support overall billing operations and perform additional duties as assigned.
Education and Experience:
- High School Diploma or GED required
- Prior customer service experience preferred (healthcare experience a plus)
- Previous experience in medical billing and coding is preferred but not required.
We offer a complete benefits package including:
- Health, dental, and vision insurance – no waiting period to enroll
- EZaccessMD – free urgent care benefit
- 401K plan with 3% employer contribution
- Paid time off and paid holidays
- ESI Employee Assistant Program (EAP)
- Employee referral program
About Imperium Healthcare Consulting and Empire Dermatology:
Imperium Healthcare Consulting provides comprehensive non-clinical support to Empire Dermatology, including practice management, human resources, accounting, billing, scheduling, front office operations, and a full range of administrative services. We ensure seamless day-to-day operations, enabling Empire Dermatology to focus on delivering exceptional patient care. Our team is committed to accuracy, organization, and outstanding service, working behind the scenes to help the practice run efficiently and effectively.
Empire Dermatology is a comprehensive dermatology center with locations in East Syracuse, Camillus, Fulton, Oneida, North Tonawanda, and Pittsford, New York. Our practice focuses on the full spectrum of dermatologic care, including skin cancer treatment and aesthetic procedures. Our mission is to deliver high quality comprehensive products and services to the local and extended community with excellence, compassion, and competence.
Our shared values: Compassion, Accountability, Integrity, Collaboration, Emotional Intelligence and Resilience
Pay: From $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Paid time off
- Referral program
- Vision insurance
Application Question(s):
- This position is fully in-person at our Pittsford, NY location. Are you currently able to work on-site?
Ability to Commute:
- Pittsford, NY 14534 (Required)
Work Location: In person
