We have an immediate need for two direct hire field service technicians based near Columbia, SC or Chicago, IL or Central Valley, CA.
Position Summary:
Installs, services, and repairs the entire range of products including engineered package systems, pneumatic and electronic controls and instrumentation, mechanical pumps, traps, and ancillaries. The role will have main a focus on controls & instrumentation
The services technical specialist is a critical role providing a unique and exciting opportunity to experience the full breadth of product and solution portfolio while delivering high value field services focused on steam system performance, reliability and energy efficiency.
This is expected to be able to travel regionally/nationally within the USA 65-70% of the time.
Essential Job Functions
Represent the company in the field on projects involving commissioning, startup, warranty repair, troubleshooting and installation.
Provide detailed reports detailing work activities.
Interact with customers and internal personnel to include customer service, engineering, project management and sales in the execution of service projects.
Responsibilities include travel preparation, gathering of tools and other resources, trap testing, hands on product work (field repair), generation of sketches and/or engineering calculations, problem solving and report generation.
Attends training as required for safety and/or industry knowledge.
Identify improvements to processes and products and communicate back.
Other Job Functions
Support the execution of steam trap surveys when necessary.
Follow the scheduler’s guidance for planned field activities.
Work together with the Scheduler to improve efficiency in field operations.
Service mechanical pumps, steam traps, and related ancillaries when necessary.
Work on engineered package systems, pneumatic and electronic controls, and instrumentation.
Coordinate activities to ensure effective use of time and field resources.
Contribute to reliable, efficient, and safe delivery of all field service activities.
Manage time effectively to provide needed reporting and documentation from assigned service activities.
Prioritize and actively seek resolution to scheduling conflicts and backlog consumption.
Communicate effectively with appropriate personnel needs that arise due to loading and backlog profile.
Actively communicate with sales when opportunities arise that could lead to additional sales activity.
Pay: $90,000.00 - $105,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
Experience:
- I & C: 1 year (Required)
- Microsoft Office: 2 years (Required)
License/Certification:
- driver's license (Required)
Willingness to travel:
Work Location: In person
