Overview
We are seeking a dedicated and friendly Medical Assistant to join our team at a busy Family Medicine clinic, in the role of a float position. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a smooth operation at the front desk, while also assisting in additional roles such as obtaining vital signs, rooming patients, updating patients charts and various needed tasks. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.
Responsibilities
- Greet patients warmly upon arrival and check them in for their appointments.
- Manage patient scheduling, including booking, rescheduling, and confirming appointments.
- Handle incoming calls and respond to inquiries regarding services, appointments, and patient information.
- Maintain accurate patient records by reviewing documentation and updating files as necessary.
- Assist with billing inquiries and process payments efficiently.
- Verify Insurance
- Ensure the front desk area is organized and welcoming at all times.
- Collaborate with providers to ensure seamless patient flow throughout the clinic.
- Utilize EMR for patient management and documentation tasks.
- Phlebotomy experience is strongly preferred
Qualifications
- Previous experience as a medical receptionist or in a front desk role within a medical clinic is preferred.
- Medical Assistant certification preferred
- Strong customer service skills with an emphasis on patient care and satisfaction.
- Proficient in computerized systems for scheduling and documentation review.
- Excellent communication skills, both verbal and written.
- Ability to multitask effectively while maintaining attention to detail.
- Familiarity with medical terminology and procedures is a plus.
- Must be able to work collaboratively within a team-oriented environment.
If you are passionate about providing excellent patient service and thrive in a dynamic setting, we encourage you to apply for this rewarding opportunity as a Front Desk Associate at our medical clinic.
Pay: $15.00 - $18.00 per hour
Benefits:
- Opportunities for advancement
- Wellness program
Work Location: In person
