About GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers' products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.
Summary
This position is mainly responsible for accurate and timely transmission of customs entries to US Customs and Border Protection. This position will act as the liaison to overseas offices, customers, CBP, PGA's, and other involved parties and will need to work efficiently in order to clear imported goods through US Customs.
Compensation
$50,000-$60,000/Year
Responsibilities
- Process Customs Entries and ISF.
- Gather required documents and perform document review and assessment for accuracy.
- Closely monitor ISF requests and complete ISF filing in an accurate and timely manner.
- Process import US Customs documentation - including CF 3461, 7501, 7512 - and transmit to US Customs via ABI system.
- Process PGAs declarations - including FDA, DOT, FCC, F&W, TTB, USDA, etc.
- Review and monitor all customs release, rejections, and other correspondence as needed.
- Responsible for timely and accurate communication with all related parties, including oversea offices, customers, CBP, PGAs, etc.
- Prepare entry documents for Customs approval and Duty payments.
- Perform audit review on all assigned entry files and duty payments to US Customs
- Process customs related AR/AP Invoices
- Respond to Inquiries from Customers, Oversea Offices and Resolve Issues.
- Resolve customer complaints by investigating problems; developing solutions; preparing reports; making recommendation to management.
- Monitor and respond to customer inquires in timely manner
- Other Duties as Assigned
Education & Experience
Required
- High School Diploma/G.E.D.
- 0-1 years of experience
- Experience in Customs Brokerage, Administrative Support
Preferred
- Bachelor's Degree
- 2-5 years of experience
- Experience in Customs Brokerage, Administrative Support
Knowledge, Skills & Abilities
Required
- Strong verbal and written communication skills
- MS Office Skills
- Strong analytical and problem-solving skills
- Ability to review documents, forms, and correspondence for accuracy and consistency
- Problem-solving and critical thinking ability required.
- Experience with MS Word, MS Outlook, and MS PowerPoint is highly preferred.
Physical Requirements
Ability to sit and work at a computer for extended periods
Occasional lifting up to 10 lbs
Repetitive hand use for typing and documentation
Occasional standing, walking, and travel (up to 5%)
Working Conditions
Office-based role located in Irvine, CA
Standard office environment with low noise levels
Frequent communication via phone, email, and internal systems
Equal Employment Opportunity
GLOVIS America is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. Employment decisions are made without regard to race, color, religion, sex, gender identity, age, disability, veteran status, or any other protected characteristic.
