SUMMARY
Assists patients in registration for obtaining services at Loretto Hospital; obtains personal and insurance information to complete correct registration; verifies Medical Record Number and Physician assignment; accurately completes consent and all admission forms required by Government Agencies; explains forms to patient/family members and obtains required signatures; works closely with Nursing Administration, Physicians and Units for prompt bed assignments. Assists in other areas as needed, maintains departmental records and performs related duties as assigned.
ESSENTIAL DUTIES AND RESPONSIBILITIES
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Greets all people entering the admitting department in a courteous, articulate and professional manner.
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Completes registration data entry in a timely, accurate and complete manner.
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Reviews patient history for correct Medical Record Number and Physician assignment.
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Completes insurance verification on all patient registrations. Proper documentation is done according to procedures.
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Ensures that all required forms are explained and all signatures are obtained.
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Follows the safety policy of the hospital making certain arm bands are in place for patient identification.
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Completes pre-registration on all scheduled patients.
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Responsible for gathering, safe keeping and retrieval of patient valuables.
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9. Contacts Physicians for completion of death certificates.
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Reviews daily admitting records processed in order to ensure the accuracy of all entries.
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Informs and assists patients/family members with Financial Assistance Applications.
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Organize work procedures to generate acceptable levels of productivity
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Completes own work as required and will assist others as needed.
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Adjusts work schedule to accommodate changing priorities.
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Follows established emergency, infection control and/or universal precautions procedures as required.
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Maintains work area and equipment according to standards and policies.
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Attends mandatory in-service related to safety and/or infection control.
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Offers assistance to all internal/external customers as appropriate and/or refers customer to appropriate individual or department.
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Assist in solving customer problems in a cooperative manner.
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Performs other related duties as assigned.
COMPLIANCE RESPONSIBILITIES
Understands and adheres to Loretto Hospital’s compliance standards as they appear in the Compliance Policy, Code of Conduct and Conflict of Interest Policy.
Keeps abreast of all pertinent federal, state and Hospital regulations, laws, and policies as they presently exist and as they change or are modified.
JOB REQUIREMENTS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); plus six months to a year related experience and/or training; or equivalent combination of education and experience.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to spend several hours per day standing and walking. The employee is required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk and hear. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be exposed to temperature extremes, infection and occupational diseases in which appropriate policies and procedures must be followed.
