**Hiring Full-Time and/or Part-Time Position
$7.25 per hour + tip share
White Labs Brewing Co. – Asheville, melds the science of fermentation with the culinary arts. Pairing our delicious beers with fermented foods! Founded by White Labs Yeast and Fermentation, White Labs Brewing Co. is known for their high-quality, innovative craft beer. The brewery’s evolution began when Dr. Chris White, Founder and CEO, decided to showcase the impact of fermentation. By splitting batches of beer at the fermentation stage with different yeast strains, we create variations of each beer. With access to an unlimited number of yeast strains, White Labs Brewing Co. creates high-quality beers that highlight both classic and new, novel yeast strains through their distinct profile taste and truly scientific experience.
Website: https://whitelabsbrewingco.com/asheville-nc/
White Labs offers select benefits for part-time employees, including flexible hours, 401(k), tuition fees reimbursement, and a variety of supplementary benefits (EAP, wellness incentives, financial fitness, discount tickets program, merchandise and festival discounts) through our partner vendors, training and professional development, company events and team-building activities
White Labs offers comprehensive benefits for full-time employees, including health insurance (medical, dental, vision), long-term disability insurance, flexible spending account, 401(k), paid time off, paid holidays, milestone rewards, tuition fees reimbursement, and a variety of supplementary benefits (EAP, wellness incentives, financial fitness, discount tickets program, merchandise and festival discounts) through our partner vendors, training and professional development, company events and team-building activities.
Position Summary
Reporting to the General Manager, the White Labs Brewing Co. – Asheville (WLBC) Server is responsible for providing exceptional service and overall experience for every guest, serving as the brand ambassador of the restaurant. The Server is expected to be a team player and exhibits positive and productive communication with other team members. This position can be full-time or part time and works various shifts, depending on business needs.
Essential Functions and Duties
- Greets and engages with guests in a friendly manner and provides insightful information about WLBC, as well as food & beverage options.
- Informs guests of specials and menu changes. Be knowledgeable of meals and substitutions.
- Takes food & beverage orders from guests and offers suggestions.
- Enters orders in POS system in accordance with company policy.
- Pours beverages for guests as ordered.
- Delivers food & beverages from kitchen and bar to guests in a timely manner.
- Monitors and observes guests dining experience. Ensures guests are satisfied with food & beverage, service and experience. Responds promptly and courteously to any requests and notifies management as needed.
- Prepares final bill, presents check to guests, accepts payment, processes cash/check/credit or debit card charges or make change (if applicable).
- Assists coworkers and lead as situations/needs arise.
- Assists with clearing and resetting tables.
- Performs side work at the start and end of each shift as required.
- Maintains clean service areas. Tables, seats, floor, window or wall should be cleaned thoroughly after each guest.
- Adheres to all rules and regulations regarding the service of alcohol.
- Adheres to all safety protocols and food handling requirements.
- Attends all scheduled staff meetings and brings suggestions for improvement.
- Performs other related duties and projects as assigned.
Supervisory Responsibilities? No
Necessary Knowledge, Skills and Abilities
- Minimum age 21 years old.
- High school diploma or equivalent.
- Previous serving experience in a restaurant/bar setting required.
- Knowledge of and passion for fermented food/beverages preferred.
- ServSafe certification required (or ability to obtain within 2 weeks upon hire).
- Certified Beer Server required (or ability to be certified within 3 months upon hire).
- Possesses basic mathematical skills. Ability to handle money accurately and operate POS system.
- Familiarity with health, safety and sanitation procedures.
- Ability to follow SOPs.
- Ability to learn about all products and services WLBC offers to various customer types.
- Proactive and customer-focused. Ability to represent WLBC in a positive manner as brand ambassador and effectively deal with customer-related issues.
- Excellent verbal communication skills and interpersonal skills.
- Ability to work independently and in team environment.
- Ability to work in fast-paced environment and adapt to changes.
- Punctual attendance and ability to work various shifts, including weekends and evenings.
Physical Demands
Works in fast-paced and high-volume restaurant setting. Noise level may be disruptive at times because of kitchen and customer seating areas. Requires walking, standing, kneeling and/or reaching for more than 75% of workday. Lifting 30 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds.
Pay: $30.00 - $35.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Food provided
- Health insurance
- Paid time off
- Paid training
- Referral program
- Tuition reimbursement
- Vision insurance
Application Question(s):
- What days and times are you available to work?
Please include any restrictions on your availability, including evenings, weekends, and holidays.
- How many hours per week are you seeking?
- This position is currently part-time. The next available full-time server position will likely be offered to a qualified employee from this role. Would you be interested in a full-time position if one becomes available?
Ability to Commute:
- Asheville, NC 28801 (Required)
Work Location: In person
