Adjuster II
In addition to the mandatory requirements described for Adjuster I, Adjuster II must meet all of the following qualifications:
- Minimum of four (4) years’ experience adjusting multi-peril property losses;
- Experience handling complex property losses;
- Ability to conduct comprehensive claims investigations involving complex issues regarding coverage, liability and damages with strong working knowledge of applicable Florida laws;
- Prior experience managing multiple experts, and consultants; and,
- Ability to effectively present and articulate complex claims to Client’s Management for reserve and settlement authority.
- Knowledge of Florida property claims law and jurisdictional issues including but not limited to application of local building codes and condominium statutes;
- Physical ability to climb roofs, enter crawl spaces, and perform other physical acts necessary to provide the Services (unless exclusively performing Desk Adjusting Services);
- Ability to investigate, document, scope, and estimate damages per IRG’ guidelines;
- Proficiency in the review, preparation, and evaluation of scope of damage and dollar estimates utilizing the estimating platform currently in use by IRG;
- Ability to reconcile, negotiate, and settle claims with policyholder and/or their representative;
- Ability to research, analyze, and interpret policy language and Florida State law as it applies to assigned claims;
- Possess strong oral and written communication skills;
- Ability to maintain file quality in accordance with IRG’ Best Claims Practices & Estimating Guidelines;
- Ability to properly submit Vendor invoices to IRG in a timely manner;
- Ability to analyze claims and evaluate relevant issues with the processes established by IRG Subrogation, Salvage, and Special Investigation work units;
- Ability to evaluate and negotiate claim settlements;
- Strong caseload management skills to include preparing reports and monitoring activities of experts when necessary; and,
- Ability to represent IRG in claim adjudication, hearings, depositions, mediations, trials, and other court proceedings.
