Job Overview
We are seeking a dynamic and detail-oriented Front Office Insurance Specialist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and insurance providers, ensuring smooth coordination between medical offices, insurance companies, and patients. Your energetic approach will help streamline insurance verification processes, prio-authorizations, referalls, manage medical records, and facilitate efficient billing procedures. This position offers an exciting opportunity to contribute to a positive patient experience while maintaining compliance with healthcare regulations such as HIPAA. Your expertise in managed care, medical terminology, and office operations will drive the success of our front office team.
Responsibilities
- Verify patient insurance coverage and eligibility using insurance portals and managed care systems
- Collect and update accurate medical records, ensuring confidentiality in accordance with HIPAA regulations
- Assist patients with insurance questions, appointment scheduling, and billing inquiries in a friendly, professional manner
- Perform insurance coding tasks including CPT (Current Procedural Terminology), ICD-9, ICD-10, and ICD coding to ensure proper billing and reimbursement
- Manage medical office documentation, including medical records management and data entry into electronic health record systems
- Coordinate with healthcare providers to ensure accurate documentation of services rendered for proper insurance claims processing
- Conduct insurance verification procedures for medical and office services to prevent claim denials
Qualifications
- Proven experience in a medical office setting or dental office environment with familiarity in office operations
- Strong knowledge of managed care processes, medical terminology, and medical records management
- Experience with HIPAA compliance standards to protect patient privacy and confidentiality
- Skilled in CPT coding, ICD-9/ICD-10 coding, and general insurance coding practices
- Ability to handle insurance verification efficiently across multiple carriers and managed care plans
- Excellent communication skills to interact effectively with patients, providers, and insurance representatives
- Prior experience working with medical billing software or electronic health record systems is preferred
Join us to be part of a vibrant team dedicated to delivering exceptional healthcare experiences! Your energy and expertise will help us ensure seamless administrative operations while supporting our commitment to patient care excellence.
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
