Hotel Front Desk Agent (Varied Shifts)
- Applicants must be 21 years of age or older.
- Must be open to learn all shifts. (7a-3p, 3p-11p, 11p-7a)
- Must have relaiable transportation.
- Only one (3) position is available at time of posting.
- Applicants that are not selected may be placed in an applicant queue for future candidate consideration if elected in the interview process.
Townehome Inn and Suites
2270 N Germantown Parkway, Cordova TN 38016
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints and resolve issues promptly
- Process payments and maintain accurate records
- Maintain a clean and organized front desk area
-Help stock breakfast area
- Maintain cleanliness of the restrooms along with common areas, mopping & sweeping. - Must be able to prep breakfast when working overnights.
- Other duties as assigned.
Experience:
- Previous experience in customer service or hospitality preferred (HotelKey/Opera)
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong problem-solving abilities, Time Management
- Ability to multitask and work in a fast-paced environment
If you enjoy providing exceptional customer service, have excellent communication skills, and thrive in a fast-paced environment, we want to hear from you! As a Hotel Front Desk Agent, you will be the first point of contact for our guests, ensuring their stay is comfortable and enjoyable.
Join our team and enjoy a supportive work environment. Apply today to become part of our dedicated team of hospitality professionals!
Job Types: Part-time, Temporary, Seasonal
Pay: $11.00 - $13.00 per hour
Benefits:
Work Location: In person
