Lead the installation and service of advanced medical equipment at some of the region’s premier healthcare facilities
Why join NEMES?
As our service organization continues to expand, we're looking for a lead technician who wants to help shape the future of our team, not just fill a position.
NEMES is a growing, privately-owned organization that partners with many of the region's leading hospitals and surgery centers. Unlike larger national service organizations, our technicians have direct access to leadership, broad exposure to multiple technologies, and the opportunity to make a visible impact on both our customers and our company.
Who we’re looking for:
We're looking for an experienced field service technician who enjoys solving complex technical problems, mentoring teammates, and working independently. If you're ready to take the next step in your career, we'll provide the opportunity, training, and support to help you succeed. This position offers opportunities to expand into project management, manufacturer certifications, technical leadership, and service management as NEMES continues to grow.
What You'll Enjoy
· Small, collaborative team
· Variety—no two days are the same
· Direct access to leadership
· Work that improves patient care
· Career advancement as NEMES grows
Position Summary
Northeast Medical Equipment Services (NEMES) is seeking an experienced and motivated Lead Field Service & Installation Technician to join our growing team. This position is responsible for leading and supporting the installation, maintenance, troubleshooting, repair, and inspection of medical and non-medical equipment at hospitals, surgical centers and medical offices throughout the tri-state area.
Working with limited supervision, the Lead Technician serves as a technical resource for fellow technicians while building and maintaining strong customer relationships. The role requires collaboration with healthcare professionals, facility personnel, internal service and administrative teams, and sales representatives from affiliated companies to ensure exceptional customer service and operational excellence.
Qualifications:
Education & Experience (Meet one of the following):
· High School Diploma/GED AND (5) years experiencein medical equipment service, surgical equipment, industrial field service, biomedical equipment, or closely related technical fields.
· Associate’s degree in applied science AND (3) or more years of related experience in Biomedical engineering or hospital environment
Technical & Core Competencies:
· Strong mechanical aptitude, intermediate electronical knowledge, and familiarity with video, audio, and data communication systems.
· Proven ability to troubleshoot and resolve complex technical issues using hand tools and diagnostic equipment (e.g., multimeters).
· Deep understanding of healthcare or surgical equipment repair.
· General computer literacy and proficiency in Microsoft Office software
Physical & Logistics Requirements:
· Valid driver’s license with a clean driving record and access to a reliable personal vehicle (mini-van, enclosed truck, or SUV preferred) for field travel.
· Ability to lift and move heavy equipment and stand for extended periods
Preferred Qualifications:
· Background in Electrical and/or Biomedical Engineering.
· Experience with surgical lights, booms, surgical tables, operating room equipment, SPD equipment or related medical technologies is a plus
· Strong knowledge of healthcare regulatory standards (OSHA, FDA, and The Joint
Commission).
· Military technical training is a strong plus.
If you're an experienced field service technician looking for the next step in your career, we'd love to hear from you. Apply today and help us build the future of NEMES.
· Availability for flexible scheduling, including evenings, weekends, and participation
in a 24/7 on-call rotation
Compensation & Benefits
· $75,000 - $110,000, depending on experience
· 401(k) retirement plan with company match
· Comprehensive Medical and Dental insurance
· Life Insurance
· Reimbursement for business-related travel and expenses
· Company-issued smartphone
· Ongoing technical training and professional development
At NEMES, you’re not just a technician - you’re a critical partner in improving patient care. We offer a collaborative, respectful environment where technical skill and service excellence are valued and rewarded. Be part of a team that makes a real difference in hospitals and healthcare facilities every day.
Job Type: Full-time
Pay: $75,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you open to on-call or after hours support, if needed?
- Do you have either a High School Diploma or GED with 5 or more years of experience troubleshooting, repairing, and maintaining surgical equipment inside of an operating room, OR an Associate’s degree in applied science with 3 or more years of related experience in a Biomedical engineering or hospital environment?
- Do you have a valid driver’s license with a clean driving record and access to a reliable personal vehicle for field travel?Do you have experience working in regulated environments (e.g. hospitals, surgical, clean rooms)?
- How many years of experience do you have servicing medical or surgical equipment?
- Which types of equipment have you serviced?
- Have you used diagnostic equipment such as multimeters and voltage testers to troubleshoot equipment failures?
- This position requires daily travel throughout New Jersey, Eastern Pennsylvania, New York City, and surrounding areas. Are you willing and able to travel as required?
- Have you worked inside a hospital operating room or surgical center servicing equipment?
Willingness to travel:
Work Location: On the road
