Service Technician
Location: Waco / Austin, TX Area
Schedule: Full-time, Monday-Friday, Field-Based
Pay: $60,000-$90,000 Annually, with flexibility for highly qualified candidates
Join a Team That Values Reliability & Pride in Work
At Midwest Dental Equipment & Supply, we’re not a giant corporate service company, we’re a close-knit team that depends on each other every day. Since 1988, we’ve supported dental practices throughout Texas and Oklahoma by keeping their equipment running safely and reliably. Learn more about us at www.midwestdental.com.
We are the Southwest’s largest independently owned dental company, combing “big company” success with a “little company” attitude. Our customers rely on us to get the job done right the first time.
We’re looking for an experienced Service Technician who takes ownership of their work, solves problems confidently, and represents our company with professionalism in the field.
This is a hands-on, field-based role. You’ll work independently while staying connected to a supportive team.
What You’ll Be Responsible For
- Diagnose and repair dental equipment on-site (chairs, delivery units, compressors, vacuums, sterilizers, and small equipment)
- Perform preventative maintenance and inspections
- Manage installation, repair, and maintenance of dental equipment
- Coordinate service schedules with Service Coordinators
- Troubleshoot and test equipment during field visits
- Remover and haul off shipping materials after installations
- Maintain service vehicle inventory and manage parts stock
- Order parts as needed
- Document service calls, parts used, and repair notes accurately
- Communicate professionally with dental office staff
- Follow all safety and infection-control procedures
What We’re Looking For
We care about reliability, skill, and attitude.
You’ll fit well here if you:
- Enjoy working with your hands and solving technical problems
- Can work independently without constant supervision
- Take pride in completing repairs correctly the first time
- Have strong troubleshooting ability
- Communicate clearly and professionally
- Stay organized and manage your time effectively
Experience Needed
- High school diploma or equivalent (required)
- Mechanical and electrical aptitude
- Ability to troubleshoot, test, and repair equipment
- Valid driver’s license
- Ability to lift and move equipment as needed
Helpful but Not Required
- Knowledge of dental equipment
- Prior field service technician experience
- Technical training (electronics, HVAC, biomedical, mechanical)
Work Environment
- Field-based work throughout the Waco / Austin area
- Multiple customer locations
- Occasional early or late days depending on the installation schedules
Why Employees Stay Here
- Health, dental, and life insurance
- 401 (k) with company match
- Paid time off (PTO)
- Paid Holidays
- Consistent Monday-Friday schedule
- Big company stability with close-knit team culture
If you’re looking for a place where your work truly matters, your effort is noticed, and your technical skills are valued, we’d love to meet you.
Pay: $60,000.00 - $90,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
Work Location: On the road
