Full Time- Day Shift
Rate of Pay:$16.50
Benefits: Medical, Dental, Vision, Life , STD, LTD, 401K, PTO and Sick time.
POSITION DESCRIPTION
Job Title: Hospitality Services EVS Assistant Supervisor
Supervised By: Hospitality Healthcare Services OPS Manager/Director
Job Summary: Supervises cleaning in assigned areas following established schedules and using prescribed methods to ensure a clean, safe environment for patients, visitors and staff.
DUTIES AND RESPONSIBILITIES:
Demonstrates Competency in the Following Areas:
I. Position Specific Requirements
Performs All Assigned Tasks in a Professional manner in Order to Reflect the Highest Integrity of the Department.
Maintains Flexibility with Schedule to Meet the Needs of the Facility.
Completes Work Assignments in a Timely Manner and Completes Assigned Work within a Designated Time.
Wears Identification While on Duty, Uses the Computerized Punch Time System Correctly and Additional Time Keeping Systems as Required by the Department.
Responsible For Cleanliness of Entire Facility and/or Facilities Assigned
Scheduling Employee Work Schedule, Reassigns Workloads. Makes Sure All Areas Are Covered 100% of the Time.
Assists the Hospitality Healthcare Services General Manager or Supervisor in Completing Performance Evaluations.
Conducts Orientation and Ongoing Training For Departmental Personnel to Include; New Equipment, New Policies and Procedures. In Addition to Recording Training of New Employees and Retraining of Existing Staff.
Assists with Timecard Record Keeping and Ensures Accuracy. (As Needed)
Responding to Emergency Needs.
Carries and Delivers Supplies, While Ensuring Supply Orders are 100% Delivered and Accurate.
Communicates Well with Supervisor, Reporting Problems with Equipment, Supplies or Procedures; Requests Assistance as Appropriate.
Consistently Exhibits Appropriate Phone Protocol (e.g. Answers Phones Promptly, is Courteous and Helpful)
Consistently Contributes to the Team (e.g. Assist Co-Workers When Need is Observed or Upon Request, Offers Constructive Suggestions Rather than Complaints)
Consistently Displays Cheerful and Positive Attitude and Encourages Hospitality Healthcare Services Staff to Remain Positive.
Participates, as Appropriate in Department’s Performance Improvement and Infection Control Programs By Measuring, Assessing, and Improving Performance in Order to Impact the Overall Quality of Cleanliness of the Facility.
Assists in Development and Implementation of Departmental Policies and Procedures and Standards of Work.
Assists the Hospitality Healthcare Services Manager in Developing the Departments Annual Budget. (As Needed)
Maintains a Current Inventory of Supplies and Equipment and Ensures Supply Levels are at and Adequate Level.
Maintains Proficiency in all Techniques and Equipment Used by the Hospitality Healthcare Services. Ensures all Floor-care and Carpet Care procedures are completed on a daily basis.
Ensures that Quality Standards are Met, by Inspecting Completed Work.
Makes Recommendations to the Hospitality Healthcare Services General Manager For Changes in Supplies, Equipment, or Procedures to Improve Safety and Patient Care or to Reduce Cost.
Maintains Good Working Relationship with Other Departments.
Investigates, Documents and Reports All Unusual Occurrences to the Hospitality Healthcare Services General Manager.
Ensures that Patient Care Units are Adequately Stocked with Linen. (As Needed)
Ensures All Equipment is Tested Regularly.
Represents and Participates in Committees and Task Forces as Assigned by the Hospitality Healthcare Services General Manager.
Assigns Staff Duties as Required By The Needs of the Hospital/Facility While Making Sound Judgment in Regards to the Allocation of Employee’s Time.
Knowledge and use of Chemical Designated for Cleaning Purposes.
Attends Staff Meetings as Required by the Department.
Participates in QI Meetings By Providing Feedback Concerning Job Functions.
Assist with Scheduled Set Ups and Moves as needed.
Performs other Duties as Requested and/or Assigned.
II. Professional Requirements
Meets Dress Code Standards and Enforces Dress Code Standard for Hospitality Healthcare Services.
Works at Maintaining a Good Rapport and a Cooperative Working Relationship with Physicians and Hospital Staff.
Represents the Organization in a Positive and Professional Manner.
Resolves Personnel Concerns at the Department Level, Utilizing the Grievance Process as Required.
Ensures Compliance with Policies and Procedures Regarding Department Operations, Fire Safety, Hazardous Materials and Waste and Infection Control.
Communicates the Mission, Ethics and Goals of the Facility as well as the Focus Statement of the Department.
III. Customer Service Requirements
During Customer Interactions Demonstrates a Friendly Demeanor.
Provide Competent Efficient Service.
Anticipate Customer Needs and Assists with Customer’s Needs.
Provide Explanations in Terms in which Customers can Understand.
Knowledge of Floor-Care and Carpet Care procedures and use of machinery preferred.
Demonstrate Empathy Towards the Customer and Their Situation
Provide Constructive Feedback.
Always Maintain a Professional Attitude and Assure Questions are Answered or Forwarded to the Appropriate Party.
IV. System Wide Requirements
Maintains Compliance with Regulatory Requirements, Including all State, TJC/DNV and Federal Regulations in their Area of Practice.
Has Demonstrated an Awareness and Implementation of National Patient Safety Goals as Applicable in their Area of Practice.
Demonstrates and Takes Responsibility for Workplace Safety to Avoid Injury to Self and Others. Exhibits Knowledge Regarding the Hazard and Industry Reporting Procedures, Reports Safety Hazards Immediately to Appropriate Person.
V. Policy and Procedures
Attends and Participate in In-Service Education Programs to Include Department Meetings as required to Maintain Competency. In Addition to Mandatory In-Service Programs Required by TJC/DNV (Fire Safety, Electrical Safety, and Infection Control).
Assumes Responsibility for Punctuality and Appearance.
Adheres to Knowledge of Department Specifics Regarding the Environment of Care.
Understands and Adheres to Ethical Code Concerning Confidentiality of Patients.
Completes Annual Health Screenings. (As Needed)
Greets All Patients, Visitors and Physicians in a Friendly and Courteous Manner, Providing Information and Assistance as Appropriate.
Communicates with Other Personnel/Departments in a Professional, Caring and Effective Manner.
Shares Ideas/Suggestions that will Contribute to Improving the Quality of Patient Care/Service.
Pro-Active in Dealing with Patient Problems/Complaints
Regulatory Requirements:
- At least two – five years experience in housekeeping. Experience in the hotel or hospital management/supervision preferred.
- Must be able to read, write and communicate in English. High School diploma or GED preferred.
Language Skills:
- Ability to read, write and communicate effectively in English.
- Ability to communicate professionally with all levels of employees.
Skills:
- Must have basic housekeeping knowledge. Hospital experience preferred.
Physical Demands:
- Must satisfy requirement of pre-employment physical, medium work; exerting 20 to 60 pounds of force occasionally, or 10 to 25 pounds of force frequently, or greater than negligible up to 10 pounds of force constantly to move objects. Physical demands are in excess of those for light work. For physical demands of position see following description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising patient care.
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DESCRIPTION OF
PHYSICAL DEMANDS
JOB TITLE: Hospitality Services EVS Assistant Supervisor
DEPARTMENT: Hospitality Healthcare Services
PHYSICAL DEMANDS
On-the-job time is spent in the following physical activities
Show the amount of time by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Stand:
X
Walk:
X
Sit:
X
Talk or hear:
X
Use hands to finger, handle or feel:
X
Push/Pull:
X
Stoop, kneel, crouch or crawl:
X
Reach with hands and arms:
X
Taste or smell:
X
This job requires that weight be lifted or force be exerted. Show how much and how often by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Up to 10 pounds:
X
Up to 25 pounds:
X
Up to 50 pounds:
X
Up to 100 pounds:
X
More than 100 pounds:
X
This job has special vision requirements. Check all that apply.
x Close Vision (clear vision at 20 inches or less)
x Distance Vision (clear vision at 20 feet or more)
x Color Vision (ability to identify and distinguish colors)
x Peripheral Vision (ability to observe an area that can
be seen up and down or to the left and right while
eyes are fixed on a given point)
x Depth Perception (three-dimensional vision; ability
to judge distances and spatial relationships)
x Ability to Adjust Focus (ability to adjust eye to
bring an object into sharp focus)
q No Special Vision Requirements
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
WORK ENVIRONMENT
This job requires exposure to the following environmental conditions.
Show the amount of time by checking the appropriate boxes below.
¾ Amount of Time ¾
None
up to 1/3
1/3 to 1/2
2/3 and more
Wet, humid conditions (non-weather):
X
Work near moving mechanical parts:
X
Fumes or airborne particles:
X
Toxic or caustic chemicals:
X
Outdoor weather conditions:
X
Extreme cold (non-weather):
X
Extreme heat (non-weather):
X
Risk of electrical shock:
X
Work with explosives:
X
Risk of radiation:
X
Vibration:
X
The typical noise level for the work environment is:
Check all that apply.
q Very Quiet q Loud Noise
q Quiet q Very Loud Noise
x Moderate Noise
Hearing:
x Ability to hear alarms on equipment
x Ability to hear client call
x Ability to hear instructions from physician/department staff
REPETITIVE MOTION ACTIONS
¾ Number of Hours ¾
Repetitive use of foot control
0
1-2
3-4
5-6
7+
A. Right only
B. Left Only
C. Both
X
Repetitive use of hands
A. Right only
B. Left Only
C. Both
X
Grasping: simple/light
A. Right only
B. Left Only
C. Both
X
Grasping: firm/heavy
A. Right only
B. Left Only
C. Both
X
Fine Dexterity
A. Right only
B. Left Only
C. Both
X
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Work Location: In person
