Associate Dean of Students and Director for Student Support and Case Management

North Carolina A&T State University -
Greensboro, NC

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Job Details

Full-time

Benefits

457(b)
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
403(b)
Life insurance

Qualifications

Conflict resolution in education
Behavioral standards enforcement in schools
Individual crisis management
Team supervision
School policy development
Academic institution experience
Crisis management (risk management strategy)
Threat assessment
Master's degree
School legal knowledge
Community support in crisis intervention
Supervising experience
Policy & process development
Incident response (Crisis management methodologies)
Networking through strategic partnership building
School policy and procedure enforcement
Student discipline
Policy Development

Full Job Description

Classification Information

Classification Type

EHRA

Position Overview

Primary Purpose of Position

Reporting to the Associate Vice Chancellor for Student Affairs & Dean of Students, the Associate Dean of Students & Director for Student Support and Case Management serves as a deputy to the Associate Vice Chancellor for Student Affairs and Dean of Students supporting the University’s Student Community, Advocacy and Support strategic area.

The Associate Dean of Students and Director of Student Support and Case Management will lead a comprehensive portfolio of campus and community strategies that support students’ facing obstacles that may impact their success. These challenges may include behavioral and/or mental health, physical health, basic needs resources, etc. The Associate Dean of Students and Director of Student Support and Case Management will assist the Associate Vice Chancellor for Student Affairs and Dean of Student with a dual reporting line to the Associate Vice Chancellor and Chief of Police, in ensuring compliance with UNC Policy 1300.7: Regulation on Behavioral Threat Assessment and Management Teams.

The Associate Dean of Students and Director for Student Support and Case Management will lead a team that administers the Aggie Campus Assessment, Response and Evaluation (C.A.R.E.), Behavioral Intervention Team (BIT) and Aggie Source (food pantry and professional clothing) and other resources to support students and will facilitate students’ connection with off-campus resources for housing, social services and other community resources, and will serve as the primary administrator for case management database management system and distribution of case management cases, ensuring accurate data entry and collection for all cases. and will provide direct case management services to students that include interventions, referrals, and follow-up support.

The Associate Dean of Students and Director of Student Support and Case Management will collaborate closely with student affairs partners, faculty and academic colleagues, healthcare providers and families to support students.

The Associate Dean of Students and Director of Student Support and Case Management may support student conduct administration serve as a designated hearing officer as needed.

Primary Function of Organizational Unit

The Office of the Dean of Students leads university strategies to connect students to coordinated, integrated resources, advocacy, and guidance that foster belonging, uphold shared community standards, and help students navigate challenges so they can thrive academically, personally, and socially through the following operations: Student Conduct and Conflict Resolution; Student Support and Case Management, Aggie C.A.R.E., threat assessment, behavioral intervention, and case management services; Aggie Source (basic needs resources), Off-Campus Living and Community Partnerships, Parent and Family Partnerships and Graduate Student Life in partnership with the Graduate College. The Office of Housing and Residence Life will function as a constituent of the Office of the Dean of Students to ensure coordinated community standards and crisis response.

Minimum Requirements

Master’s degree in higher education, student affairs, counseling, social work, or a related field.

Minimum of seven years of progressive leadership and supervision experience in a post-secondary setting, with at least three years directing a department or function area within student affairs.

Extensive experience in student conduct, threat assessment, behavioral intervention, and crisis management operations.

· Strong background in technology-based student conduct and case management record system governance (i.e. Maxient).

Demonstrated leadership, sound judgment, political acumen, and discernment during challenging circumstances.

Strong background in policy development and compliance and knowledge of local, state and federal laws and proceedings related to college students.

Excellent organization, communication and problem-solving skills.

Evidence of strong interpersonal communications skills and ability to cultivate strong partnerships with different stakeholders.

Preferred Years Experience, Skills, Training, Education

Current engagement or leadership with ASCA, HECMA, NaBITA, or other related organizations focused on case management and threat assessment in college and university settings strongly preferred.

Prior experience at a large, public, R1 university setting.

Demonstrated success at institutions with a comparable mission.

Doctorate in higher education, student affairs or related field and experience managing crisis, threat assessment and parent and family communications, preferred.

Required License or Certification

Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.

On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Position Information

Working Title

Associate Dean of Students and Director for Student Support and Case Management

Position Number

007734

Recruitment Salary Range

Commensurate with Experience and Education

FLSA

Non-Exempt

Appointment Type

Permanent - Full-time

Tenure Track

FTE

If Time Limited, Appointment Length

Organizational Division

Dean of Students

Organizational Location

VC for Student Affairs

Organizational Unit

Dean of Students

Posting Detail Information

Posting Number

EPA3042

Open Date

04/07/2026

Close Date - for postings that do not use Open Until Filled

Open Until Filled

Yes

Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search

Date Position Available

07/01/2026

Special Instructions to Applicant

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Aetna – State Health Benefits of North Carolina
NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans – 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount
and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Quick Link

https://jobs.ncat.edu/postings/40094

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