Assistant Site Manager
Position Overview
The Assistant Site Manager supports the Site Manager/Regional Account Manager in overseeing janitorial operations, staff performance, and client satisfaction. This role is ideal for a hands-on leader who is detail-oriented, organized, and committed to maintaining high service standards. The Assistant Site Manager will help manage day-to-day activities, ensure adherence to safety and quality protocols, and assist with scheduling, training, and supply coordination.
Essential Functions:
The essential functions of this position include, but are not limited to:
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Oversee daily on-site operations, ensuring service delivery meets contract scope and performance expectations while serving as the primary on-site liaison with the client.
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Enforce company policies and disciplinary procedures, ensuring consistent, fair application with timely documentation and adherence to all protocols and regulatory standards.
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Conduct regular inspections, address service issues, maintain records, and work with site management to implement improvements.
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Manage, train, and mentor staff, promoting strong leadership, continuous learning, proper cleaning techniques, safety compliance, and “train-the-trainer” development.
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Manage cleaning supply inventory and equipment, ensuring availability, maintenance, and accurate usage tracking.
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Assist with scheduling and timekeeping to optimize labor usage and stay within budget.
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Maintain a consistent physical presence on-site, actively monitoring day-to-day activities, responding in real time to operational needs, and providing hands-on support during high-demand periods.
Additional Essential Functions:
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Ability to work independently with minimal or no supervision.
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Ability to be flexible and work at a fast pace.
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Ability to motivate teams, maintain high-quality standards, and interact professionally with clients and staff.
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Ability to communicate effectively with clients and coworkers and treat them with courtesy and respect.
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Ability to work cooperatively with others.
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Ability to accept direction and constructive criticism.
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Ability to complete tasks in a timely manner.
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Ability to effectively multitask and manage multiple projects.
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Ability to maintain consistent attendance and punctuality.
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Ability to pay close attention to small details.
Physical Demands:
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Constant (up to 100%) standing, walking, pushing, kneeling, bending, twisting, reaching, squatting, and crawling.
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Must be able to work in varying warehouse environments and temperatures, including exposure to noise, heat, cold, and indoor/outdoor conditions.
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Must be able to lift and/or carry up to 25 pounds frequently.
Qualifications:
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Previous supervisory experience in janitorial or facilities management, with strong leadership,
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communication, and interpersonal skills.
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Experience managing staff schedules, labor coverage, and daily operational priorities across multiple
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buildings or large sites.
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Proficiency with basic computer systems for reporting, timekeeping, onboarding, and inventory tracking.
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High school diploma or equivalent; Associate degree or coursework in management is a plus.
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Ability to read and write, bilingual in English and Spanish preferred.
