Job Overview
The Site Director has overall responsibility for all aspects of The Family Shelter Tier II Shelter operated by Praxis Housing Inc. The Site Director will coordinate the program scope of services required by DHS. Provide direct supervision and weekly team meeting with the Program Director, case management team and operations personnel. Complete and forward required census and housing placements to DHS.
Duties:
- Execute and the implementation of required delivery of service to homeless families with children residing in a family tier II shelter.
- Coordinates the work of the Social Service team to ensure effective service delivery to clients. Schedules multi-disciplinary teams at the site to optimize staff availability to clients and staff access to on site services.
- Over sees the day to day operations to ensure new intakes and move outs are coordinate with efficiency.
- Hires, orients, supervises, and disciplines the onsite case management, security and operations personnel.
- Directly supervises the Security coordinator & Superintendent.
- Conducts quality assurance spot checks (e.g., sitting in on a Caseworker’s group) on a regular basis. Reviews individual case files and social service plans on a monthly basis for quality assurance and efficacy.
- Reports monthly to Director of Operations Programs/and or CEO on agency adherence to Quality Assurance Utilization Review Plan and makes recommendations for improvements.
- Oversees the disposition of all client complaints, ensuring timely and fair resolution.
- Conducts Resident meetings to keep residents abreast of developments.
- Administers Praxis & DHS Code of conduct policies.
- Ensures readiness for audits by governmental agencies.
- Conducts monthly staff meetings with all mutli-discplenary teams, consisting of Social service, security and operations. .
- Is on call 24 hours a day/seven days a week in case of emergencies.
- Enforces Program Operations building protocol, ensure that incident reports are filled properly and on time with DHS and internal departments.
- Submits monthly reports as scheduled to all required parties.
- Attends Community Board meetings to cultivate trusting relationships with community members.
- Attends all required trainings and meetings.
- Performs any other duties, as required by supervisor.
Qualifications:
Education:
MPA/MPH or equivalent experience required. LCSW a plus
Experience:
Relevant experience of five years or more with disenfranchised population, supervisory experience preferred.
Skills:
Commitment to working with homeless families with children with special needs.
Computer literacy; Microsoft Office Suite preferred.
- Fluency in Spanish a plus.
Pay: $102,902.00 per year
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
People with a criminal record are encouraged to apply
Work Location: In person
