Posting Note: Certified Lead Medical Assistant– Dermatology
Location: 1919 E. Thomas Rd., Phoenix, AZ 85016
Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Department: Dermatology
Position Summary
We are seeking an experienced and highly skilled Certified Lead Medical Assistant to join our Dermatology team. This role provides both clinical medical assistant support to ensure high-quality, culturally competent patient care. The ideal candidate will demonstrate leadership abilities, excellent communication skills, and a commitment to delivering exceptional patient experiences.
Required Qualifications:
Certifications
Current Basic Life Support (BLS) certification for Healthcare Providers from the American Heart Association.
Medical Assistant Certification from one of the following:
Certified Medical Assistant (CMA) through the American Association of Medical Assistants, or
Registered Medical Assistant (RMA) through American Medical Technologists.
Education
Graduate of a Medical Assistant program accredited by one of the following:
Commission on Accreditation of Allied Health Education Programs (CAAHEP)
Accrediting Bureau of Health Education Schools (ABHES)
Other school approved by the Department of Education
Medical Assistant certification through AAMA or AMT may be accepted in lieu of graduation from an accredited Medical Assistant program.
Experience
Minimum of two (2) years of Medical Assistant experience in a healthcare and/or pediatric healthcare setting.
Special Skills
Strong interpersonal, organizational, and communication skills.
Ability to work effectively in a fast-paced clinical environment while maintaining patient confidentiality and professionalism.
Key Responsibilities
Provide clinical support to dermatology providers, including patient intake, vital signs, documentation assistance, and patient education.
Serve as a lead resource for Medical Assistants within the department.
Assist with coordination of patient care, scheduling, referrals, and follow-up activities.
Ensure compliance with departmental, organizational, and regulatory standards.
Promote a positive patient experience through compassionate and culturally sensitive care.
The Lead Medical Assistant performs all duties of the Medical Assistant while functioning as the resource person to non-licensed staff. This position acts as a working lead for the day to day operations of the designated clinic. The lead is a liaison between management and staff and keeps the leadership team apprised of early personnel issues. The daily duties of this position include direction of work flow and patient care under a licensed health care professional. The position drives communication between clinical staff to ensure safety, quality, and overall process compliance. The Lead Medical Assistant reports to the Manager, Ambulatory Business Operations. Additional direction is received from the Clinical Manager, Division Chief, RN's, PA's and/or Physician Leads as appropriate.
