About us
Staybridge Suites is a small business in Winter Haven, FL. We are professional, customer-centric and supportive.
Our work environment includes:
- Lively atmosphere
- On-the-job training
- Growth opportunities
Award Winning Staybridge Suites Winter Haven - Auburndale is looking for experienced Front Desk Agent to join the team.
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Maintain a clean and organized front desk area
- Assist with administrative tasks such as filing, data entry, and record keeping
Requirements:
- Excellent customer service and communication skills
- Ability to multitask and prioritize tasks effectively
- Proficient in using phone systems and computer software
- Strong attention to detail and accuracy
- Ability to work well in a team environment
- Previous experience in a similar role is preferred but not required
At our hotel, we value our front desk agents as they are the first point of contact for our guests. We offer a positive work environment, competitive pay, and opportunities for career growth. If you are friendly, organized, and enjoy providing exceptional customer service, we would love to hear from you. Apply now to join our team as a Front Desk Agent!
Pay: $15.00 - $16.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
