JOB
The purpose of this class is to provide, in a “Shared Service environment,” a back-office operation and coordination of work related to advisement, registration, international, and student services, including student applications, registration, drop/add, scanning, indexing, and fraud research.
EXAMPLE OF DUTIES
High School diploma/GED and three (3) years full time of clerical experience to include data entry, working in an office environment, preferably in a business which is customer service related. Experience working in a Registrar’s Office, Admissions, Financial Aid or with Student/Accounts preferred. Experience working in Higher Education preferred. Knowledge/experience working with document imaging and Student Information systems, specifically Banner, preferred. Must be able to work some evenings and occasional weekends.
Compensation within the posted range is determined by a candidate's education level and/or years of experience in the field. Generally, employees are hired in the lower third of the scale.
For Best Consideration Please Apply By: June 19,2026
SUPPLEMENTAL INFORMATION
- Process entry of admissions applications, generating student ID numbers based on CCBC standards and SOP’s
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Verify admissions applications for CCBC. Includes editing of student personal information/program and courses/time status/graduation information in Banner, processing application from Element 451 CRM system etc. Requires data research on all applications from all CCBC locations.
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Utilize Element 451 as a customer relationship management (CRM) system to organize and complete daily tasks assigned.
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Review suspected fraudulent student records. Contact students regarding ID and Residency verifications.
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Assist with notifications to students, i.e., letters, emails to prepare for timely mailings from Registrar’s office, Financial Aid, and other offices.
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Scan/Index into Banner Extender, and review for clarity student enrollment information, ID and residency documentation, applications, registrations, drop/adds, high school/college transcripts, change of information, refund requests, graduation applications, etc.
Process time sensitive mailings from various departments including Registrar’s office, Early College Access Program, and Financial Aid.
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Essential Job Duties are intended to be examples of duties and are not intended to be all inclusive. There will be other duties as assigned.
