Date posted: March 9, 2026
Pay: $50,000.00 - $55,000.00 per year
Job Description:
Fall Protection Inside Sales Consultant
About Us
Leading Edge Safety, LLC is a premier provider of comprehensive fall protection solutions, including permanent, temporary, and mobile systems. Our commitment to quality and innovation ensures that workers can operate at heights with confidence and peace of mind.
Job Summary
We are seeking a proactive and customer-focused Inside Sales Associate to join our team. This individual will serve as a point of contact for customers, providing exceptional service, processing orders, generating quotes, and supporting the sales process. The ideal candidate will possess excellent communication skills, attention to detail, and a strong understanding of our product offerings. This role requires the ability to coordinate with internal teams and ensure customer needs are met efficiently and accurately.
Key Responsibilities
- Demonstrate and live our core values everyday:
Safety – Integrity – Customer Experience – Operational Excellence
- Respond to inbound sales inquiries via phone and email in a timely and professional manner.
- Generate accurate quotes and process sales orders using CRM and ERP systems.
- Build and maintain strong relationships with customers by understanding their needs and offering appropriate solutions.
- Collaborate with engineering, production, and logistics teams to ensure customer expectations are met.
- Provide product information and technical support to customers as needed.
- Proactively follow up on outstanding quotes and opportunities to close sales.
- Handle customer complaints and returns with empathy and efficiency.
- Maintain organized and up-to-date customer records and documentation.
- Identify potential areas for process improvement and contribute to continuous improvement initiatives.
Required Skills and Characteristics
- Excellent verbal and written communication skills.
- Strong customer service orientation with the ability to build rapport.
- Proficiency with Microsoft Office Suite, especially Outlook and Excel.
- Experience using CRM or ERP systems to manage sales and customer data.
- Detail-oriented with excellent organizational and multitasking abilities.
- Problem-solving mindset and ability to handle challenging situations calmly.
- Willingness to learn about fall protection systems and safety equipment.
- Team player who can collaborate across departments effectively.
Preferred Qualifications
- 2+ years of experience in inside sales or customer service, preferably in a technical or manufacturing environment.
- Associate's degree or higher in Business, Communications, or related discipline.
- Knowledge of fall protection systems, construction safety, or related fields a plus.
Working Conditions
Office environment with standard business hours. May require extended hours during peak times. Occasional visits to manufacturing or job sites may be needed to support customer solutions.
Why Join Us?
Opportunity to work in a collaborative, mission-driven company committed to protecting lives. You’ll be part of a team that values initiative, professional development, and continuous improvement.
Benefits
- Competitive compensation package
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid holidays, sick time, and vacation
Job Type: Full-time
Experience:
- inside sales: 1 year (Preferred)
Ability to Commute:
- Kansas City, MO 64116 (Required)
Work Location: In person
