MARYLAND TRANSIT ADMINISTRATION
Join the Team That Moves Maryland!
Now Hiring: Senior HR Administrative Assistant (Administrative Officer II) (3235)
Are you ready to take on a career where your work directly impacts the lives of thousands of Marylanders every day? Do you thrive in fast-paced environments, enjoy solving real-time challenges, and feel motivated by meaningful public service?
If so, the Maryland Transit Administration (MTA) wants you on our team.
The Maryland Transit Administration (MTA) is seeking a Senior HR Administrative Assistant. The Senior HR Administrative Assistant serves as the primary administrative support professional to the HR Director and Human Resources leadership team. The position coordinates executive-level administrative functions, office operations, communications, special projects, and customer service activities while ensuring the efficient operation of the Human Resources Office. The incumbent may provide day-to-day oversight and direction to contractual administrative support staff assigned to the HR Office.
Essential Duties:
Executive & Administrative Support
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Provide high-level administrative support to the HR Director and HR leadership team.
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Manage calendars, meetings, correspondence, and scheduling priorities.
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Prepare presentations, reports, meeting materials, and executive communications.
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Track assignments, action items, and special projects on behalf of the HR Director.
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Coordinate leadership meetings, advisory groups, employee engagement activities, and training events.
HR Office Operations
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Coordinate daily administrative operations of the HR Office.
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Ensure timely and professional customer service for employees, retirees, applicants, and stakeholders.
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Monitor shared HR mailboxes, phone inquiries, and office workflows.
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Maintain office procedures, forms, records, and administrative systems.
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Coordinate office supply procurement and inventory management.
Oversight of Contractual Staff
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Provide day-to-day work directions and oversight to contractual administrative support personnel assigned to the HR Office.
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Assign and monitor work activities to ensure timely completion of tasks and customer service objectives.
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Assist with onboarding, training, scheduling, and performance feedback for contractual staff.
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Monitor workload distribution and ensure adequate front-office coverage.
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Escalate performance concerns and staffing issues to HR leadership as appropriate.
Project & Program Support
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Support implementation of HR initiatives, automation projects, and operational improvements.
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Maintain project trackers, dashboards, and status reports.
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Assist with workforce advisory groups, manager forums, and HR outreach activities.
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Support special projects and initiatives assigned by the HR Director.
Preferred Qualifications:
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Associate’s degree; bachelor’s degree preferred.
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Four years of progressively responsible administrative support experience.
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Experience supporting executive-level leaders.
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Experience coordinating office operations and directing support staff.
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Advanced proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Teams, and SharePoint.
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Strong organizational, communication, customer service, and project coordination skills.
Location: Baltimore City
