Server
This position is accountable for the following areas: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all sidework thoroughly and efficiently.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
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Greet, seat and serve guests in a prompt, friendly, professional way.
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Know all abbreviations of food items.
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Be familiar with specials and soups of the day prior to starting the shift.
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Take food and drink orders promptly and accurately.
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Pickup orders in window and deliver completed meals to correct customers in a timely manner.
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Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
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Ring up bills and deliver to customers. Check out customers at cash register.
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Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
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Restock service areas.
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Keep service areas clean and complete all assigned cleaning tasks.
NON-ESSENTIAL DUTIES:
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Respond quickly to sweeping and mopping up messes.
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Bus tables when busy.
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Perform any other tasks as assigned by Lead Line Server or Manager.
OTHER SKILLS and ABILITIES:
- Ability to operate all electrical or mechanical devices adhering to all safety rules.
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Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations.
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Ability to tolerate cleaning solutions on a regular basis.
WELCOME TO YOUR HOLIDAY INN MOMENT
More than an iconic place to stay, Holiday Inn hotels are a place to be in the moment–gathered to celebrate with family, laughing with friends, sharing a meal with your workmates, or just for some well-deserved me-time. No matter the reason you travel, when you’re here, you’re right where you’re meant to be.
Pay: Up to $10.00 / hour
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
