The Branch Manager will be responsible for continuing to grow the Albany and Syracuse customer base by focusing on service, new installation and modernization sales, field operations, customer satisfaction, and general business management. The position will have full ownership of the P&L and will be accountable for managing all district processes, providing direction on continuous improvement activities, and achieving the company’s strategic business objectives.
Your main responsibilities
Develop and execute regional and district operational and quality initiatives to achieve strategic objectives
Lead, mentor, and manage District Service, New Installation, Sales, and Field Superintendent teams
Drive customer service strategy and maintain strong relationships with key clients and industry influencers
Plan, allocate, and oversee field, marketing, and administrative resources to meet operational, quality, and financial goals
Administer field installation and service activities, including parts, tools, vehicles, and other assets for cost-effective results
Develop and execute market plans, budgets, and sales strategies to grow revenue, market share, and product penetration
Foster participative management, labor relations, and high team morale in alignment with company philosophy
Analyze market, competitor, and operational changes to adjust resources and strategies for business advantage
