Director of Operations 3PL – Grocery - Multi-sites - $200 to 240K + Bonus + Full Benefits
Our client is looking for a results-driven Director of Operations – Big Box Grocery experience to lead their multi-site network, ensuring best-in-class safety, service, operational performance, financial results, and customer experience. A strong background in grocery distribution is essential for success in this role.
Responsibilities
- Interact regularly and communicate proactively both internally and externally, to resolve process and operations issues promptly, optimize results, and create successful collaborative environment.
- Provides a single point of contact for customer communications and becomes the coordinator for all information. Understand and Identify escalation points within customer resolution.
- Provide cross-functional team leadership in achieving KPI’s related to Safety, Quality, On-Time Delivery and Cost.
- Responsible for weekly, monthly, and quarterly reports and presentations on activities, cost and issues.
- Review, analyze and prepare reports, records and directives, and confers with managers/supervisors to obtain data required for planning activities.
- Supports operations utilizing Warehouse Management System (WMS) to improve productivity, streamline distribution processes, and achieve operating performance objectives.
- Develop and lead management staff by active coaching and training while cultivating a collaborative team culture, creative problem solving, and results driven operations.
- Demonstrate foresight and vision in identifying opportunities for expansion and improvement of Operations.
- Develop plans that provide for adequate, cost-effective capacity to support company growth and customer volume.
- Develops short-term and long-term functional operating plans (goals, objectives, action plans, and budgets).
- Implementing improved processes and management methods to generate higher ROI and workflow optimization.
- Manage process changes, enhancements and modifications to facilitate implementation of new or improved business practices.
- Communicate to department heads of such changes and modifications using appropriate communication tools.
- Participate in strategic planning and business plan development.
- Ensure that environmental programs are in place and managed effectively through practices and controls.
- Develop and execute strategic plans for each operation for continuous improvement and lean initiatives.
Education / Experience
- Bachelor’s degree in logistics, or related field.
- Must have Grocery distribution experience.
- Proven senior operations leadership experience within retail, consumer, distribution, or similar environments.
Core Competencies
- Excellent communication and interpersonal skills.
- Excellent organizational and analytical skills, proactive problem solving.
- Strong leadership skills.
- Excellent time management and organization skills.
- Service oriented with strong customer interaction skills and commitment.
- Excellent computer skills in M.S. software applications.
- Strong analytical skills with the emphasis on financial reports.
- Exceptional planning skills.
Job Type: Full-time
Pay: $200,000.00 - $240,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Vision insurance
Education:
Experience:
- 3PL: 5 years (Preferred)
- Grocery Distribution : 6 years (Required)
- Highly Automated Warehousing: 4 years (Preferred)
- Senior Operations Leadership: 6 years (Required)
Ability to Commute:
Work Location: In person
