Description:
We are currently seeking a highly organized, motivated, and customer-focused Office Estimator Assistant to join our growing Collision Center team. This position is ideal for someone who thrives in a fast-paced office environment, has strong communication skills, and enjoys supporting both customers and the body shop production team.
As an Office Estimator Assistant, you will play a key role in helping manage repair orders, customer communication, insurance coordination, scheduling, and daily administrative support for the collision center.
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Assist estimators with daily administrative and customer service tasks
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Greet and assist customers in person and over the phone
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Schedule vehicle estimates and repair appointments
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Help manage repair orders, supplements, and documentation
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Communicate with insurance companies and customers regarding repair status
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Upload photos, documents, and repair information into estimating systems
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Coordinate with technicians, parts departments, and management to support workflow
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Maintain organized files and accurate records
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Assist in keeping office operations efficient and professional
Requirements:
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Strong organizational and multitasking skills
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Excellent communication and customer service abilities
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Ability to work in a fast-paced environment with attention to detail
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Basic computer and office software knowledge required
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Previous automotive, body shop, dealership, or insurance experience preferred
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Experience with estimating systems is a plus but not required
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Positive attitude and team-oriented mindset
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Professional appearance and dependable attendance
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Competitive pay
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Benefits package available
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Opportunity for advancement within Feldman Automotive Group
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Fast-paced, team-driven environment
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Established, high-volume collision center
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Supportive leadership and growth opportunities
If you are looking to build a long-term career in the automotive industry while working in a professional office environment, we encourage you to apply today.
Feldman Automotive Group is an equal opportunity employer. We prohibit discrimination/harassment on the basis of race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.
