Job Overview
Local Roots Yakima is seeking a friendly, knowledgeable, and customer-focused Budtender or Online Order fulfillment specialist to join our team. As a key member of our retail environment, you will assist customers in selecting products, provide education on cannabis offerings, and ensure an exceptional shopping experience. This role requires a professional demeanor, strong communication skills, and the ability to handle retail transactions efficiently. Previous experience in retail sales, merchandising, or other customer service jobs is a plus. Bilingual abilities are highly valued to serve our diverse customer base effectively. Open availability is a requirement.
Responsibilities
- Greet customers warmly and provide excellent customer service throughout their visit
- Assist customers in selecting products based on their preferences and needs
- Conduct product demos and educate customers on product features and benefits
- Operate POS systems accurately for sales transactions, including cash handling and cashiering duties
- Upsell products to enhance customer satisfaction and increase sales opportunities
- Maintain proper merchandising standards by stocking shelves and organizing displays
- Manage inventory levels through stock replenishment and stock rotation
- Ensure the retail space is clean, organized, and compliant with safety standards
- Demonstrate phone etiquette when handling inquiries or assisting customers remotely
- Adhere to all i502 related compliance rules and regulations.
Skills
- Proficiency with POS systems and cash handling procedures
- Strong communication skills for engaging with diverse customers
- Ability to perform retail math accurately for transactions and inventory management
- Experience with merchandising, stocking, and product demos
- Knowledge of retail sales techniques including upselling and customer engagement strategies
- Bilingual language skills are preferred to better serve our diverse clientele
- Excellent customer service skills with a friendly, professional attitude
- Basic math skills for cashiering and retail operations
- Familiarity with grocery store or retail environments enhances understanding of fast-paced sales settings
Pay: $17.13 per hour
Benefits:
Work Location: In person
