Now Hiring: Customer Service Specialist / Front-End Supervisor (Full-Time) – Immediate Opening
Location: Moser’s Grocery Store – Ashland, MO
FLSA Status: Non-exempt
Get Paid. Get Perks. Get Ownership.
Join a 100% employee-owned company where your work directly contributes to your future. Looking for a customer service, retail leadership, or front-end operations opportunity in Ashland, MO? As a Customer Service Specialist, you'll help lead front-end operations, support team members, and deliver an outstanding shopping experience while ensuring operational excellence throughout the store.
What You Get
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Weekly pay + competitive wages
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Employee-Owned (ESOP) – earn company stock at no cost to you
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Exempt leadership position
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Full-time, stable hours
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Leadership development and advancement opportunities
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Hands-on experience in retail operations and customer service leadership
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Opportunity to grow within store leadership roles
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A team-focused environment where you can take ownership
What You’ll Do
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Lead and support front-end store operations, including self-checkout and sales floor productivity
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Assist customers with purchases, returns, exchanges, and general inquiries
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Ensure operational excellence in cash handling and front-end procedures
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Monitor and resolve customer concerns quickly and professionally
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Train, mentor, and motivate front-end team members to achieve performance goals
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Promote store loyalty programs and customer engagement initiatives
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Maintain a clean, organized, and welcoming shopping environment
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Collaborate with store leadership to improve operational efficiency and customer satisfaction
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Ensure compliance with company policies, procedures, and operational standards
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Support daily store operations and perform additional duties as assigned
What We’re Looking For
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Previous customer service, retail, front-end, or supervisory experience preferred
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Strong communication and interpersonal skills
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Proven leadership and problem-solving abilities
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Ability to think quickly and make sound decisions in a fast-paced environment
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Experience with cash handling, customer service operations, and productivity management
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Friendly, engaging, and customer-focused attitude
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Strong attention to detail and organizational skills
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Proficiency with Microsoft Office and Outlook
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Ability to work independently and as part of a team
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Flexible availability (days, evenings, nights, weekends, holidays, and overtime as needed)
Work Environment
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Fast-paced grocery store front-end environment
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Frequent interaction with customers, team members, and store leadership
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Combination of standing, walking, and computer-based work throughout the day
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Ability to lift and carry up to 25 lbs regularly
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Flexible schedule including days, evenings, nights, weekends, and overtime as needed
This is not an official description but represents major responsibilities a new hire can expect to perform.
Start Earning Right Away – We’re hiring immediately
Apply now and start building your future with us.
