Job Title: Hotel Front Desk Agent
Location: North Platte, NE
Employment Type: Full-Time/ Contract
Pay: $2,000 per month ($1,000 paid biweekly)
Hours: 40 hours per week
Shifts Available: 8:00 AM–4:00 PM | 4:00 PM–12:00 AM
Tax Form: 1099 (100% Earnings, No Taxes Withheld)
About Us:
At Mims Hospitality Services, we work closely with hotel owners and management companies to deliver experienced interim leadership and reliable frontline staffing, ensuring seamless operations and consistent guest satisfaction.
Job Summary:
We are seeking a friendly and professional Front Desk Agent to join our hotel team. The Front Desk Agent is responsible for welcoming guests, managing reservations, providing excellent customer service, and ensuring a smooth check-in and check-out experience. This role is ideal for someone who enjoys working with people and creating a positive guest experience.
Key Responsibilities:
- Greet and welcome guests upon arrival in a professional and friendly manner
- Perform guest check-in and check-out procedures efficiently
- Answer phone calls, emails, and guest inquiries regarding reservations and hotel services
- Process reservations, cancellations, and room assignments
- Handle guest requests, concerns, and complaints promptly and professionally
- Maintain accurate records of guest accounts and payments
- Coordinate with housekeeping and maintenance teams to ensure room readiness
- Provide information about hotel amenities, local attractions, and services
- Follow hotel policies and procedures while maintaining confidentiality of guest information
Qualifications:
- Previous hotel or customer service experience preferred
- Strong communication and interpersonal skills
- Basic computer skills and ability to learn hotel reservation systems
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexible schedule, including evenings, weekends, and holidays
Preferred Skills:
- Experience with hotel property management systems (PMS)
- Cash handling and basic accounting skills
Position Highlights:
- Performance Bonus: $500, paid via direct deposit after 6 months of service.
- Keep 100% of What You Earn: Take home your full compensation with no taxes.
- Commitment: Consistent full-time schedule with stable hours
- Competitive Pay: Flat monthly compensation with reliable biweekly pay.
- Hotel Discounts: Team Member travel discounts worldwide.
- Career Path: Opportunity to transition into a long-term role.
- Great Culture: Be part of a positive, collaborative, and supportive team environment.
To learn more about who we are and what we do, visit our website. www.mimsconsultant.com
Pay: $2,000.00 per month
Application Question(s):
- Are you available to start immediately if offered the Job?
- Are you able to pass a criminal background check?
Work Location: On the road
