Are you looking for a rewarding career that offers you the opportunity to work with youth and families in our community?
Since our founding in 1920 St. Charles mission has been to serve the many various communities throughout Milwaukee County. We are proud to be able to serve the youth and families within said communities to this day.
Perks
- Personal, sick, & vacation time. 16 hours of personal time is awarded at hire!
- 100% company provided Pension Profit Sharing Plan
- Company provided Long Term Disability & Voluntary Life.
- Health Reimbursement Account for medical expenses to off-set deductibles and out-of-pocket costs.
- Education fund – 2k annually for education/classes.
GENERAL SUMMARY:
The Case Manager is responsible for providing ongoing support and case management to individuals in the Targeted Case Management (TCM) and Crisis Case Management (CCM) program that serves individuals who are living with a mental illness and/or substance abuse and need structured supports, guidance, and rehabilitative services to maintain stability in the community.
ESSENTIAL FUNCTIONS:
- Provide case management services to each client throughout the duration of their enrollment.
- Assists clients in developing crisis & safety plans to ensure they have the supports needed during challenging situations.
- Coordinates with intra-agency and inter-agency resources for the delivery of services and treatment planning.
- Provides written documentation to include provider notes, the completion of crisis plans, and updated treatment plans.
- Participates in ongoing communication and collaboration with clients and other team members.
- Represents agency professionally at court, school, medical, and other community resources.
- Prepares all documentation according to required time frames.
- Assists with crisis intervention and response.
- Adheres to both St. Charles Youth & Family Services policies and procedures and Milwaukee County designated policies and procedures.
- Supports the goals of the agency and program mission/vision.
- Other duties as assigned.
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
- Bachelor's degree in Human Services or a related field required.
- Two years of experience working with the target population and/or providing mental health services.
- Strong organizational skills, ability to manage multiple complex tasks, strong professional communication and team work.
- Strong verbal and written communication skills, including the ability to perform record keeping, documentation, prepare formal reports using proper writing skills.
- Ability to display cultural competence and sensitivity to the populations we service by responding respectfully and effectively to people of all cultures, socioeconomic characteristics, languages, classes, races, ethnic backgrounds, religions, and other diversity factors.
- Ability to coordinate individual, family and group therapy sessions utilizing home, community, and institution-based resources/techniques/strategies and interventions for the delivery of home-based services.
- Ability to perform computer tasks using MS Windows applications, Agency data base systems, etc.
- Valid Wisconsin driver’s license and personal liability insurance.
- Ability to use personal and agency vehicles for work related duties according to the agency’s insurance liability standards.
WORKING CONDITIONS:
- General office environment/multiple locations to include community sites and client’s homes.
- Travel approximately 50% using Agency’s vehicle(s).
- Rotation of on-call responsibilities.
Benefits:
- 403(b)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Loan forgiveness
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Vision insurance
Application Question(s):
- What is your desired compensation?
Education:
Experience:
- Social Services and/or Case Management: 1 year (Required)
License/Certification:
- Driver's License and Auto Insurance (Required)
Work Location: Hybrid remote in Milwaukee, WI 53201
