Job Title: Insurance Sales & Service Representative
Location: Cheyenne, WY (In-Office / High-Traffic Location)
Compensation: Competitive Base Salary + Commission & Performance Bonuses
About Anthony Ortiz Agency, Inc.
We are a premier, high-energy insurance office fiercely committed to protecting our clients and managing their everyday risks. Located in a high-traffic area, we benefit from a significant volume of walk-in clients, phone inquiries, and provided leads. We foster a fast-paced, collaborative, and team-oriented environment where exceptional service and steady production go hand in hand.
The Role
We are seeking a versatile Sales & Service Representative to handle a blend of client acquisition and daily agency operations. In this role, you will be the heartbeat of the office—serving as the first point of contact for our existing clients while proactively seizing opportunities to write new business. This position is ideal for an organized, licensed professional who excels at building trust, solving problems, and driving growth.
Key Responsibilities:
- Client Service & Account Management: Assist walk-in clients and phoning policyholders with daily needs, including processing payments, policy changes, and resolving coverage questions.
- Administrative Support: Manage the office schedule by setting appointments, managing follow-ups, and keeping daily operations running smoothly.
- New Business & Multi-Line Sales: Utilize provided leads, inbound walk-ins, and account reviews to quote, present, and bind new auto, home, and life policies.
- Retention & Relationship Building: Deliver an exceptional customer experience that ensures long-term client loyalty and drives local word-of-mouth referrals.
What You’ll Bring (Required Qualifications):
- Active License: Current Property & Casualty (P&C) and/or Life & Health insurance license is required.
- The "Hybrid" Skillset: A seamless blend of strong sales instincts and a genuine desire to help people solve customer service issues.
- Adaptability: The ability to multi-task effortlessly, shifting from a complex policy question to a sales quote when a walk-in client arrives.
- Professional Promptness: Exceptional time management, reliability, and punctuality for shifts and client appointments.
- Elite Communication: Clear, empathetic communication skills that instantly put clients at ease.
Why Join Us?
- Competitive base pay paired with a rewarding commission and bonus structure.
- A steady pipeline of inbound walk-ins and provided leads to maximize your earning potential.
- A fun, energetic, and highly supportive office culture.
- Hands-on career development and stable, long-term growth.
How to Apply:
Submit your resume and a brief note outlining your experience to [email protected] or [email protected]. You can also bring your resume directly to our office at 1819 Warren Ave.
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Paid time off
License/Certification:
- Property & Casualty License (Required)
Ability to Commute:
- Cheyenne, WY 82001 (Required)
Work Location: In person
