Overview:
The Clinical Support Professional (CSP) of IDD services is a dynamic position that requires the ability to support a diverse IDD caseload. This position will support Clinical Supervisors and Clinical Operations. The person in the position will be expected to make decisions on a daily basis consistent with the organization's values. The position is a part time position.
Responsibilities:
CBC Value: Safety
ENSURE SERVICE QUALITY
-
On-site, in-home visitation, depending upon service requirements to ensure
environmental safety and service compliance
-
Support annual Unlicensed AFL home visits with Tailored Plan.
-
Support Clinical Supervisors as needed to update or create service schedules in EHR.
-
Support Clinical Supervisors with IDF (face sheets) as directed.
-
Support Clinical Supervisors with completing Vaya self assessments.
CBC Value: Integrity
SUPPORT
-
Review service documentation for billing and make updates as needed.
-
Maintain current knowledge of state and federal regulatory and service requirements
CBC Value: Teamwork
PERSON CENTERED SUPPORTS and STAFFING
-
Submit requisition for open coverage in iCIMS
-
Interview screened candidates to determine best match for people served
-
Coordination of family/recipient interviews
-
Ensure staff training in collaboration with assigned CS
-
Ensure staff qualifications and competencies for DSPs are current to provide services
SERVICE PLANNING/GOAL DEVELOPMENT Family Focused and Caring
-
Participate in collaborative team meetings to support the development of long-term goals when directed
CBC Value: Respect
ADVOCACY SUPPORT
-
Maintain current knowledge of service system and resources available to persons served
-
Maintain current knowledge of the rights of persons served and support self-agency of persons served
CUSTOMER SERVICE
-
Provide excellent customer service by responding promptly and positively to persons served, family members, and other stakeholders
-
Work collaboratively with internal support departments
-
Maintain a positive and professional approach at all times
-
Have open and effective communication skills in all situations and settings
-
Maintain a strong work ethic to ensure preparedness and honesty
-
Demonstrate cultural competency and maintain an empathic demeanor in working with people receiving services and their families.
Qualifications:
- Excellent verbal and written communication skills
-
Proficient with standard office productivity software and tools
-
Ability to work independently and as a part of a team and manage time effectively
-
Ability to work remotely
-
Reliable transportation
-
Acceptable background check
-
Meet NC Specific Requirements for Paraprofessional
-
5 years of experience providing direct support for individuals with IDD.
WORK ENVIRONMENT
-
Work environment is a typical office-based environment, however, field work and travel to recipient homes is to be expected on a regular basis. All appointments and meetings will be kept on your google calendar and visible to your supervisor.
- After hours or weekend work as assigned
