The Assistant Manager plays a key leadership role in supporting the General Manager and ensuring consistent, high-level execution of daily restaurant operations. This position works opposite the General Manager’s schedule to provide continuous leadership coverage, maintain brand standards, and ensure smooth, efficient operations at all times.
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Support the General Manager in overseeing daily restaurant operations
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Work opposite the General Manager’s schedule to ensure leadership coverage and operational consistency
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Assist with creating, managing, and adjusting team schedules to meet business and labor goals
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Place and manage food and supply orders, ensuring proper inventory levels and cost control
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Monitor and control food cost, waste, and inventory variance
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Ensure all Buffalo Wild Wings brand standards are consistently followed
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Lead, coach, and support shift managers and team members
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Ensure accurate order execution, speed of service, and guest satisfaction
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Oversee food preparation, cooking, and quality control
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Maintain food safety, sanitation, and cleanliness standards
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Assist with hiring, training, and onboarding of team members
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Complete opening and closing procedures, including cash handling and system checks
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Execute initiatives, projects, and directives from upper management
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Address guest concerns and resolve issues professionally and promptly
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Prior restaurant management or leadership experience preferred
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Strong organizational, time-management, and communication skills
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Ability to lead and motivate teams in a fast-paced environment
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Knowledge of food safety, sanitation, and operational procedures (ServSafe preferred)
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Ability to work flexible schedules, including nights, weekends, and holidays
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Ability to stand for extended periods and perform physical job duties
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Competitive compensation
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Growth and advancement opportunities
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Leadership development and hands-on operational experience
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A structured, systems-driven work environment
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Previous experience as a restaurant manager
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Extensive food and beverage knowledge, and the ability to remember and recall ingredients and dishes to inform customers and wait staff
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Great leadership skills
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Familiarity with restaurant management software
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Demonstrated ability to coordinate a staff
