Job Summary
We are seeking a dedicated and detail-oriented Bilingual Receptionist to join our medical office team. The ideal candidate will possess strong communication skills in both English and Spanish, ensuring effective interaction with patients and staff. This role is pivotal in providing exceptional patient service, managing administrative tasks, and supporting the overall operations of the clinic.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out processes.
- Manage multi-line phone systems, answering calls promptly and directing them to the appropriate personnel.
- Schedule appointments and manage the clinic's calendar efficiently.
- Verify insurance information and assist with insurance verification processes.
- Able to perform insurance authorization for specialists
- Maintain accurate medical records, ensuring compliance with HIPAA regulations.
- Provide clerical support including filing, typing, and managing correspondence.
- Utilize EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar for patient management.
- Collaborate with healthcare providers to ensure seamless patient care and support care plans.
- Uphold high standards of patient service while maintaining confidentiality.
Experience
- Previous experience as a Medical Receptionist or in a similar role within a medical office preferred.
- Familiarity with medical terminology, health information management, and EHR systems is essential.
- Strong computer skills including proficiency in Microsoft Office applications.
- Excellent phone etiquette and customer service skills are required.
- Ability to handle administrative tasks efficiently while maintaining attention to detail in a fast-paced environment.
- Bilingual proficiency in English and Spanish is mandatory for effective communication with diverse patient populations. Join our team to contribute to our mission of providing outstanding healthcare services while enhancing your professional skills in a supportive environment.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
