Medical Assistant / Ambulatory Technician – School-Based Health Center
Work the School Year. Enjoy Your Summers Off.
Looking for a healthcare role that offers meaningful patient care and a true work-life balance?
Join our School-Based Health Center team and experience a unique schedule aligned with the academic calendar—approximately 10 months of work per year with about 2 months off during the summer when school is not in session. This role is ideal for individuals seeking consistent daytime hours, no overnight shifts, and extended time off while still making a meaningful impact in healthcare.
While this position is internally classified as an Ambulatory Technician at the University of Rochester, candidates with experience as Medical Assistants, Health Aides, Certified Nursing Assistants, Patient Care Technicians, or similar roles are encouraged to apply.
Why This Role Stands Out
- Approximately 10-month work schedule with summers off
- No nights, weekends, or overnight shifts
- Daytime, school-based schedule
- Strong work-life balance
- Opportunity to support children and adolescents in a school setting
- Collaborative and supportive healthcare team environment
- Meaningful, community-focused patient care
Position Summary
The Ambulatory Technician / Medical Assistant serves as a key member of the School-Based Health Center team, providing both administrative and clinical support. This role is the first point of contact for patients and families while also assisting providers with patient care, scheduling, registration, and clinical preparation activities.
Key ResponsibilitiesFront Desk & Patient Reception
- Serve as the first point of contact for patients, families, and visitors
- Coordinate front desk operations and patient flow
- Answer and triage incoming phone calls and messages
- Assist with patient check-in and virtual visit coordination
- Address questions and concerns in a professional and supportive manner
Registration & Scheduling
- Collect and verify patient demographic and insurance information
- Schedule and manage provider and walk-in appointments
- Complete insurance verification and follow-up tasks
- Request and coordinate medical records for continuity of care
- Maintain accurate documentation in the electronic medical record system
Clinical Support
- Obtain and document patient histories and chief complaints
- Measure and record vital signs (height, weight, temperature, blood pressure, pulse, respiratory rate)
- Perform vision and hearing screenings
- Conduct point-of-care testing and assist with phlebotomy
- Prepare patients for provider examinations
- Provide basic first aid as needed
- Clean and disinfect exam rooms and clinical spaces
- Process laboratory specimens for courier pickup
- Support patient follow-up and appointment reminders
Additional Responsibilities
- Scan and manage medical records and enrollment documents
- Update clinic and school-based enrollment lists
- Support outreach activities and community engagement events
- Provide Spanish/English interpretation support when needed
- Perform other duties as assigned
Qualifications
Required:
- High School Diploma or equivalent
- Minimum 1 year of customer service or healthcare support experience (or equivalent combination of education and experience)
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency (Microsoft Office, EMR systems)
- Reliable transportation
Preferred:
- Associate degree in a healthcare-related field
- Medical Assistant, CNA, Health Aide, or similar clinical support experience
- Familiarity with medical terminology and ambulatory care workflows
- Experience working with diverse or urban populations
- Bilingual English/Spanish skills
Certifications
- CPR certification required or must be obtained within 3 months of hire and maintained thereafter
Join Our Team
If you are looking for a stable healthcare role that offers summers off, consistent daytime hours, and the opportunity to make a real difference in student health and wellbeing, we encourage you to apply.
Be part of a team that brings accessible healthcare directly into the school setting while maintaining a schedule that supports your life outside of work.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Work Location: In person
