The Regional Insurance Manager, North America is responsible for initiating, developing and/or maintaining Insurance products, identifying and pursuing new sales opportunities in line with the desired risk level and existing guidelines of the organization. All the while with a view to ensuring compliance and effective operational design to deliver improving performance for insurance from both a financial and customer satisfaction perspective. Providing subject matter expertise (SME) oversight as and when necessary, providing support & training to internal & external stakeholders.
Day to day
Sales & Performance:
Drive portfolio performance through market benchmarking, data-led insights, and clear action plans. Monitor losses and exposure, deliver monthly dashboards, and support budgeting and targets.
New Business Development:
Identify and launch new insurance opportunities across vendors and channels. Design compliant, customer-focused programs, build strong business cases, negotiate agreements, and lead end-to-end implementation (legal, ops, IT, training).
Advisory & Market Insight:
Act as a regional SME on insurance. Monitor regulatory changes, market trends, and competitors to shape strategy and ensure compliance. Promote best practice and global alignment.
Customer & Stakeholder Management:
Build strong relationships with brokers, insurers, and partners. Ensure high service standards across claims, complaints, and enquiries. Support regional communications, training, and engagement.
Program & Relationship Management:
Own third-party relationships and continuously improve program performance. Optimize terms, costs, and income while ensuring regulatory compliance and operational excellence. Support product development, pricing, and documentation.
Operational Support & Governance:
Provide ongoing insurance SME support to wider organisation. Identify and propose process, claims handling, and customer experience enhancements. Contribute to risk committees and oversee complex claims and/or disputes.
Corporate Insurance Support:
Provide insurance SME input and recommendations on areas of risk management, corporate insurance, vendor agreements, and contracting matters.
All members enjoy
- Two working days per year volunteering for a local charity.
- Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
- Flexible hours with possibility to work from home
- Career development opportunities: online learning, member development programs.
“We lead the way in meeting the need for flexibility and transparency which our customers increasingly expect”
Essentials:
Qualifications
Educational Background: Degree in Business Administration/Economics or other related qualification.
Insurance Producer License (may be possible to obtain post-hire for right candidate)
Ideally also holding recognized Professional Insurance Qualification(s) (may be possible to obtain post-hire for right candidate)
Excellent command of Excel
Project management skills
Advanced negotiation skills
Strong problem solving, analytical and communication skills
Willingness to work in a team, results orientation and aptitude for problem solving.
Strong internal and external stakeholder management and ability to interact proficiently with all levels of the key functional stakeholder.
Proactive with an ability to work independently within an international team and management structure.
Excellent data collection and analytical skills review with a strong commitment to detail and accuracy.
Organizational and planning skills.
Experience
10 years of commercial insurance experience within broking and/or underwriting (Physical Damage, Property, Motor and PPI/Life).
Strong entrepreneurial mindset with proven commercial success with 5+ years within a Leasing, broking or underwriting environment.
Knowledge of insurance regulations
Working knowledge of leasing financial products: finance lease, operational lease and loan with collateral.
Track record of consistent delivery against stated objectives in the market
Expertise in Agriculture, Green assets and e-Mobility desired
Insurance Operational handling experience (quotation, submission, complex claim handling)
Placement, procurement and successful Underwriting experience on electronic and green assets, agriculture, material handling and construction equipment
General knowledge and understanding of Reinsurance.
Regular exposure and experience of presenting to or influencing senior external and internal stakeholder groups (incl. C-suite / Board levels)
Skills
Strong sales and business development skills enabling the role-holder to consistently identify win-win areas that align the interests of multiple stakeholders and influence positive action in support of DLL Global Insurance objectives
Natural curiosity and drive to maintain deep understanding of developments in market e.g. regulation, business trends, technological advances
Strong analytical, strategic thinking and decision making skills.
Excellent communication, influencing and interpersonal skills, with the ability to build strong relationships with GBUs, local insurance teams, clients, brokers, carriers and other relevant members of the DLL’s ecosystem.
Strong business acumen, with the ability to develop and execute successful strategies.
Ability to effectively work in and develop within multi-cultural teams
Thought leadership/public advocacy skills.
Choose wellbeing
DLL’s wellbeing ambition is to educate, equip and empower members to build connections, manage their mental, emotional, physical and financial wellness and maintain balance between work and the other priorities that make up their lives.
Our four wellbeing categories are as follows:
- Connection – Build meaningful connections with other DLL members
- Health – Manage mental, emotional and physical health
- Finance – Provide learning opportunities to help members achieve personal financial health
- Lifestyle – Maintain balance between work and life priorities
These are the things that matter to our members and the wellbeing of our members matters to DLL.
Settling in
At DLL, we are many things. We are team members, family members, community member. We are members of society, members of different cultures and nationalities. Members of change. We each have different beliefs, different passions, different viewpoints, talents and interests. We come from different backgrounds, cultures, nationalities and histories.
But for all of our differences, we share one thing in common: each of us are members of DLL.
Our company was founded in the Netherlands. But today we are truly a multinational business. Our unique culture is rooted in higher collaboration, less hierarchy and a honest directness that enable us to integrate, ideate and innovate across country lines.
Many companies say they are European, American, Asian or Australian, at DLL we are all these places and more.
We are a cross-culture collaborative – an interconnected network – that comes together every single day with one goal in mind: Partnering for a better world
Good to know
Desired Primary Work Location: Wayne, PA
Other Acceptable Work Locations: Des Moines, IA
Applicable Pay Range
$153,649.00 - $230,473.00
DLL is considering candidates in numerous locations. The pay estimate displayed represents the typical pay range for candidates hired for this position in the desired primary work location. Pay may be adjusted outside the projected range based on geographical differentiation as well as for any other lawful reason. Additional factors that may be used to determine your actual pay include your specific skills, years of relevant experience you possess, and other work-related qualifications. Many candidates may start in the bottom half of the applicable pay range, especially those with less experience or qualification.
This position is subject to the terms of DLL’s compensation plans and policies. Further, the position includes all other benefits provided to DLL employees, including healthcare benefits, 401k matching, vacation, sick leave, parental leave, possible discretionary bonuses, and all other benefits that are all governed by and subject to ERISA plan documents and eligibility.
DLL appreciates the time you spend applying to our openings. We advise only those who qualify for an interview will be contacted. Hiring subject to successful completion of a background check.
DLL is an equal opportunity employer. We are committed to inclusive, barrier-free recruitment and selection processes and work environments. If contacted for an employment opportunity, please advise Human Resources if you require accommodation in accordance with our values and all applicable legislation.
DLL, a great place to build your career
DLL is a global asset finance company that partners with manufacturers, dealers, distributors, and end users to facilitate access to equipment and technology. Headquartered in Eindhoven, the Netherlands, we operate in over 25 countries, offering financial solutions across various industries. We are also a 100% subsidiary of our parent company Rabobank, one of the world’s largest financial companies. Join our community of over 6.000 members from 75 nationalities! At DLL, our unique culture — shaped by our values (We put our customers first -Together we achieve more-You can count on me - I challenge myself and others to grow) and behaviors that define us — is at the heart of everything we do.
We offer exciting job opportunities where you feel welcomed, respected and empowered to be your authentic self and share your best ideas. At DLL, we believe in the strength of our diverse perspectives and experiences, which make our global community thrive.
You’ll receive competitive pay, generous benefits, health and wellbeing support, and manage your work-life balance through our hybrid working flexibility.
Our global operations offer you a variety of development opportunities and we encourage you to take on new challenges across our departments, businesses and regions.
Our company strategy emphasizes our commitment to sustainable business and making social impact is part of that as well. Together, we’ll “Partner for a better world” to make a positive impact. Joining DLL, means joining a company that consistently scores higher than the industry average in Employee Engagement surveys. This is also being acknowledged through many Great Place to Work certificates. People who work at DLL, like DLL.
Join us in Partnering for a better world!
