Night Auditor & Hotel Guest Services Representative
?? Travelodge by Wyndham at First Gold Gaming Resort – Deadwood, SD
?? Starting Pay: $17.50 per hour
Are you friendly, dependable, and comfortable working independently overnight? Travelodge by Wyndham at First Gold Gaming Resort is looking for a motivated and customer-focused Night Auditor & Guest Services Representative to join our team in Deadwood, South Dakota.
This position plays an important role in creating a welcoming guest experience while ensuring nightly hotel operations and financial transactions are completed accurately.
If you enjoy working with people, staying organized, and being part of a fun hospitality environment, we would love to hear from you!
What You’ll Do
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Welcome guests with friendly and professional customer service
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Check hotel guests in and out efficiently
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Process guest payments and handle cash and credit card transactions
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Accurately enter and manage hotel reservations
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Balance and verify daily hotel transactions and shift reports
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Reconcile nightly credit card transactions
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Post charges, payments, and credits to guest accounts
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Complete nightly audit reports and ensure all transactions balance correctly
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Provide guests with local area, tourism, and special event information
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Assist with gift shop sales, stocking, and cleanliness
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Communicate effectively with housekeeping, maintenance, and hotel leadership to support smooth hotel operations
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Maintain a clean, organized, and professional front desk area
What We’re Looking For
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Friendly, positive attitude with strong customer service skills
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Ability to work independently and stay organized overnight
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Comfortable using computers and hotel reservation systems
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Strong communication and problem-solving skills
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Reliable, professional, and detail-oriented
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Previous hotel front desk, night audit, cashier, or customer service experience preferred, but we are willing to train the right candidate
Requirements
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High school diploma or equivalent preferred
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Must be at least 21 years of age
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Must be able to stand and perform front desk duties throughout scheduled shifts
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Must maintain a neat and professional appearance
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Must be eligible to obtain a South Dakota Gaming License
Why Join Our Team?
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Competitive starting pay
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Fun and fast-paced hospitality environment
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Opportunity to meet visitors from around the country
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Supportive team atmosphere
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Employee discounts and perks
Join the team at Travelodge by Wyndham Deadwood and help create memorable experiences for our guests every day!
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