Position Summary:
The Dental Insurance Coordinator is responsible for managing all aspects of insurance verification, claims processing, and patient financial coordination. The ideal candidate will have significant, hands-on experience working with dental insurance, a deep understanding of PPO plans, and the ability to handle complex insurance scenarios with accuracy and professionalism.
Key Responsibilities:
- Verify insurance eligibility and benefits accurately for all patients.
- Submit and track dental insurance claims electronically and on paper as needed.
- Process claim payments and adjustments; identify and resolve discrepancies promptly.
- Manage aging reports and follow up on unpaid or denied claims efficiently.
- Communicate clearly and professionally with patients regarding their benefits, balances, and treatment estimates.
- Coordinate with the front office and clinical team to ensure seamless patient flow and accurate billing.
- Maintain detailed and organized insurance records within [Eaglesoft / Dentrix / Open Dental – customize as applicable].
Required Qualifications:
- Minimum of 2–3 years of verifiable dental insurance experience in a dental office setting.
- Strong proficiency with dental billing software (e.g., Eaglesoft, Dentrix, or Open Dental).
- In-depth knowledge of PPO insurance plans, CDT codes, and dental terminology.
- Proven ability to manage claims, pre-authorizations, and appeals independently.
- Excellent communication skills and attention to detail.
- High level of professionalism, reliability, and discretion.
Job Type: Full-time
Base Pay: $24.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Experience:
- Dental Insurance : 2 years (Preferred)
Ability to Commute:
- Milwaukee, WI 53207 (Required)
Ability to Relocate:
- Milwaukee, WI 53207: Relocate before starting work (Required)
Work Location: In person
