Operations Coordinator: Help Build the Systems That Change Lives
Behavioral Milestones | Hybrid
Are you a people person who knows how to be a servant leader and get things done? At Behavioral Milestones, we provide life-changing ABA therapy for children with autism. We know that world-class therapy is only possible with world-class operations behind it.
We are looking for a proactive Operations Coordinator to be the "pulse" of our team—leading supervisor accountability, streamlining workflows, and ensuring our clinicians are supported to do their best work.
The Perks (Why You’ll Love It)
- Monthly Wellness Stipend: We give you flexible funds for what matters to you (gym, spa, Trader Joes, coffee—your choice!).
- Annual Company Offsites: Professional development days that are actually fun. Think high-impact learning mixed with team adventures.
- Hybrid Flexibility: The perfect blend of work-from-home focus and in-office collaboration.
- Growth Potential: We are expanding rapidly; your career path grows with us.
- The Essentials: Competitive salary, Health/Dental/Vision, 401(k), and generous PTO.
What You’ll Do
Working closely with the Operations Director, you’ll manage four key pillars:
- Supervisor Accountability: Lead weekly check-ins with BCBAs to track billable hours, documentation, and calendar accuracy.
- Workflow Management: Maintain internal trackers and solve operational puzzles before they become problems.
- Hiring Support: Keep the recruitment engine humming by monitoring interview pipelines and onboarding transitions.
- Scheduling Oversight: Ensure therapist/client coverage is seamless and resolve scheduling conflicts with speed.
Who You Are
- Systems-Minded: You’re a Google Workspace pro who finds peace in a well-organized tracker.
- Confident Communicator: You’re comfortable holding leadership accountable in a way that is supportive, not "policing."
- Detail-Obsessed: You notice the small gaps that others miss.
- Mission-Driven: You want your ops skills to directly impact the lives of children and families.
- People person, someone who is easy to talk to, compassionate, and can help get things done!
Qualifications
- 2–5+ years in Operations, Admin Coordination, or Project Management.
- High proficiency in Google Sheets/Docs/Calendar.
- Experience in ABA and behavioral health is a plus, but a "can-do" attitude is a must!
Ready to make an impact? Join a team where teamwork, compassion, and excellence are the standard. Apply today to help us change lives!
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you comfortable leading structured weekly check-ins with clinical supervisors to hold them accountable for documentation and schedules?
- Do you consider yourself a people person, someone who can support but manage at the same time?
- Do you have 2-5+ years of experience in operations, administrative coordination, or project management?
- Are you proficient in using Google Workspace (specifically Sheets, Docs, and Calendar) or Excel to track complex workflows?
- Do you have experience working in a hybrid model?
Work Location: Hybrid remote in Dresher, PA 19025
