Overview
We are seeking a dedicated and organized Medical Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role is crucial in ensuring smooth operations at the front desk of our facility, contributing to an efficient patient experience.
Requires reliable and consistent ability to commute/work in Huntington 2-4 days per week.
Typical schedule is Monday-Friday, alternate Wednesdays.
Duties
- Greet patients and visitors warmly, ensuring a welcoming atmosphere.
- Manage front desk operations, including answering phone calls and scheduling appointments.
- Collect and verify patient information, including insurance details and medical history.
- Handle medical collections and process payments accurately.
- Maintain organized documentation by reviewing and updating patient records as necessary.
- Assist with administrative tasks such as filing, faxing, and data entry.
- Provide support for medical staff by coordinating communication between patients and healthcare providers.
- Utilize dental terminology effectively when interacting with patients in a dental office setting.
- Ensure compliance with health regulations and maintain confidentiality of patient information.
Experience
- Previous experience in a front desk role within a medical office is preferred.
- Familiarity with medical administrative support functions, including documentation review and patient service.
- Strong customer service skills with the ability to handle inquiries professionally and efficiently.
- Knowledge of medical terminology is a plus but not mandatory; willingness to learn is essential.
- Experience in a hospital or clinical environment will be considered an advantage.
Candidates should possess excellent organizational skills, attention to detail, and the ability to multitask effectively in a busy setting. Potential to work as Back Medical Assistant if fully trained in Front Office.
Job Types: Full-time, Part-time
Pay: $20.00 - $24.00 per hour
Work Location: In person
