We are seeking a seasoned and passionate Front of House/Host to join our new, ambitious team. Ideal candidates have a passion for or track record of accurate money handling & providing EXCEPTIONAL customer service, first and foremost (think Chik-Fil-A circa 2017).
In this role, you will ensure a smooth, enjoyable checkout experience for our valued patrons. You will be the friendly face that greets shoppers, accurately explains the menu, processes transactions and keeps customers happy, and maintains a welcoming environment.
Enthusiasm and attention to the small details are extremely important & help foster customer loyalty and contribute to the overall success of the brand. This position offers an exciting opportunity to develop your career and skills in food service, events/experiences, and hospitality within a welcoming, small, unique culinary setting.
What You'll Be Doing
- Greeting customers warmly and assisting them with their purchases or inquiries in a lively, happy, friendly manner
- Accurately processing cash, credit, and digital payments using Toast POS
- Maintaining cleanliness and organization in the checkout and dining area, ensuring compliance with food safety standards
- Serving as a second or third in food prep — if necessary — and supporting other staff by managing order accuracy and timely transactions
- Handling food handling procedures carefully, adhering to safety protocols during meal service or catering events
- Assisting with menu planning and meal preparation when needed, demonstrating culinary knowledge and knife skills
- Ensuring you provide such exceptional service that makes it impossible for our customers to leave without leaving us a 5 star review.
Qualifications
- Previous experience in food or hospitality (entertainment, hotel/lodging, cannabis) is strongly suggested but definitely not necessary. We will train the right candidates.
- Exceptional customer service and social skills ARE required. This is not a position for the socially reticent.
- Familiarity with food preparation, cooking, & food handling procedures is highly preferred, but not necessary.
- Knowledge of food safety standards & proper hygiene practices in a kitchen or food service environment.
- Experience with catering settings is a plus, showcasing your ability to serve high-quality meals to people who care about their food.
- Strong communication skills and a positive attitude to ensure an engaging customer experience.
- Ability to work efficiently in fast-paced environments while maintaining attention to detail.
- Basic understanding of menu planning, meal preparation, and culinary techniques (knife skills).
Compensation
-Competitive pay, ranging from $14/hr to $17+/hr for exceptional candidates — plus tips.
-Healthcare after 90 days
-Paid time off
-Tips
Be part of something new, fast-growing, and breaking ground in the food and entertainment industry. We're building lifelong teams here and imparting skills that you can take anywhere, as well as hopefully creating long-lasting relationships. This is a career position if you want to grow.
Join us to be part of a lean, dynamic team committed to delivering unique experiences!
Job Types: Full-time, Part-time
Pay: $14.00 - $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person