Job Overview
Join our healthcare team as a Dental Assistant/Receptionist, where you will play a vital role in delivering exceptional patient care and ensuring smooth clinic operations. This position combines clinical support with front desk responsibilities, providing an engaging environment for those passionate about healthcare and customer service. You will be the friendly face and efficient organizer that keeps our dental practice running seamlessly, supporting both patient needs and administrative functions. This paid position offers an exciting opportunity to develop your skills in a supportive setting dedicated to health and wellness.
Responsibilities
- Greet patients warmly, verify insurance coverage, and manage appointment scheduling using dental practice management software (Eaglesoft).
- Assist dentists during procedures by preparing treatment rooms, sterilizing instruments, and providing chairside support.
- Handle patient intake processes, including collecting medical histories, updating records, and explaining treatment plans clearly.
- Manage multi-line phone systems with professional phone etiquette, answering inquiries promptly and directing calls appropriately.
- Verify insurance benefits, process claims efficiently.
- Maintain accurate dental records and ensure compliance with HIPAA regulations for patient confidentiality.
- Support administrative tasks such as filing, data entry, dental coding (CPT), and documentation review to ensure precise record keeping.
Qualifications
- Proven experience in a dental office setting or medical clinic environment with familiarity in dental terminology and medical administrative support.
- Strong computer skills including proficiency with Eaglesoft, along with Microsoft Office Suite.
- Knowledge of dental billing procedures, insurance verification processes, and familiarity with CPT coding.
- Excellent customer service skills with the ability to communicate effectively.
- Ability to handle sensitive information with discretion in accordance with HIPAA guidelines.
- Prior experience with dental software like Eaglesoft or Dentrix is highly desirable.
- Strong organizational skills with attention to detail in documentation review and office management tasks. Join us to make a difference in patients’ lives while advancing your career in a vibrant healthcare environment!
Pay: $25.00 - $31.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Work Location: In person
