What you will be doing:
- Schedule, evaluate and direct all housekeeping associates, including room attendants, houseaides, floor supervisors and laundry associates.
- Coach and counsel associates, providing disciplinary action when and if necessary.
- Help coordinate all daily activities and plan for sufficient staffing to clean guest rooms and public areas.
- Review the Manager on Duty log and follow up where needed.
- Efficiently inspect guest rooms and public areas daily to ensure the quality assurance program is being followed.
- Ensure sufficient inventory of supplies and cleaning materials is maintained.
- Responsible for supervising the daily operation of both housekeeping and in-house laundry.
- Responsible for interviewing, hiring and training of new housekeeping team members.
- Follow up to ensure routine projects are completed, such as carpet shampooing, wall washing, mattress rotations, etc.
- Provide associates with the tools they need to perform their jobs.
- Participate in and lead, when appropriate, department meetings, weekly staff meetings, rooms team meetings, monthly housekeeping inventory of supplies, safety committee meetings and property MOD program.
- Promptly report all maintenance problems encountered and follow up on the repairs.
- Ensure the key issuance procedure is being followed to safeguard hotel and guest security.
- Take responsibility for the hotel Lost and Found department.
- Accurately produce and approve budget for the Housekeeping Department and weekly payroll forecasts, in conjunction with the General Manager.
- Perform other duties as assigned.
Due to the high volume of applications, we are not able to respond to individual requests for updates
Requirements:
What we are looking for:
- High work ethic and self-initiative
- May be required to work varying schedules to include nights, weekends, and holidays
- Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Physical Requirements:
- Stand and walk for varying lengths of time, often long periods of time
- Bend, stoop, squat and stretch to fulfill cleaning requirements
- Visually inspect rooms for cleanliness and immediately report guest belongings that have been left behind
- Lift approximately thirty-five (35) pounds of equipment or supplies, using safe lifting techniques
- Twist, bend, reach and stoop to push heavy carts, approximately one hundred (100) pounds
- Good communication skills, both written and verbal, using written communication skills to mark completed rooms on daily paperwork
- Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
