Job Summary
We are seeking a dependable and detail-oriented Housekeeping Supervisor to assist the Executive Housekeeper in leading the daily operations of our housekeeping department. This position plays a key role in ensuring guest rooms and public areas consistently meet the highest standards of cleanliness, safety, and presentation while supporting a positive guest experience. The Housekeeping Supervisor is responsible for supervising housekeeping staff, inspecting guest rooms, providing training and coaching, and helping maintain efficient daily operations. The ideal candidate is a hands-on leader who leads by example, communicates effectively, and is committed to maintaining brand standards while fostering a positive and productive team environment.
Duties
- Supervise and coordinate the daily cleaning activities of housekeeping staff to ensure all areas meet established standards of cleanliness and presentation
- Train new team members on cleaning procedures, safety protocols, and customer service expectations
- Monitor staff performance, provide constructive feedback, and foster a positive team environment that promotes teamwork and accountability
- Conduct regular inspections of guest rooms, public spaces, laundry areas, and custodial facilities to ensure compliance with quality standards
- Open communication with the executive housekeeper, general manager and operations manager regarding staff issues, concerns, and positive staff feedback.
- Manage inventory levels of cleaning supplies, linens, and janitorial equipment; place orders as needed to maintain adequate stock levels
- Address guest requests or complaints promptly with professionalism and courtesy to enhance overall guest satisfaction
Qualifications
- Proven experience in cleaning, custodial work, or janitorial services within a hospitality or hotel setting
- Supervising or management experience in housekeeping or related fields is highly preferred
- Strong knowledge of cleaning techniques, laundry processes, and commercial cleaning equipment
- Demonstrated leadership skills with the ability to motivate and guide a diverse team
- Excellent organizational skills with attention to detail in maintaining cleanliness standards
- Ability to handle multiple priorities efficiently in a fast-paced environment
- Good communication skills to effectively coordinate with staff and interact with guests when necessary
Join us as a Housekeeping Supervisor and lead our dedicated team toward delivering outstanding cleanliness that elevates the guest experience. Your expertise will help create inviting spaces where guests feel comfortable and valued every day!
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Paid training
Experience:
- Housekeeping management: 1 year (Required)
- Hospitality: 1 year (Required)
Language:
Work Location: In person